Banner Bank receives praise for its helpful and friendly staff, with employees willing to troubleshoot issues and assist customers in accessing their money. Customers appreciate the good customer service and the assistance from managers, especially during difficult situations. The bank has been trusted for many years, with consistent positive experiences reported. However, there is a common concern about the ATM being frequently down, especially on weekends, which causes inconvenience. Overall, the bank is viewed as a reliable and welcoming place, with minor issues related to ATM availability.
This location was able to help me troubleshoot and manually enter my paycheck when a number was torn off my stub. I was rudely turned away at the 1st Ave Seattle location and left without money over the weekend. These guys were super friendly and helpful!! Thank you so much!!
January 2024
The assistant manager almost got you a 1 star, she wasn't trying to help me access my money. I demanded her to ask the manager for help. He was very helpful and had her make a call that fixed my situation
August 2022
Top notch bank. I have been banking here since 2014 for work. I come daily 5days a week and have never ever had a bad experience. Best customer service ever.
