AT&T Store in Richland provides a variety of phones, tablets, smartwatches, and connected devices from popular brands. They offer flexible wireless data plans, including no-annual-contract prepaid plans and unlimited data options with nationwide AT&T 5G service. Customers frequently praise the staff for their excellent service and professionalism. Raheem, the manager, is noted for being friendly, helpful, and attentive to customer needs, particularly when assisting with phone upgrades and installations. Adrean Diaz is also highlighted for his patience and politeness, making the purchasing experience enjoyable. Visitors often mention being greeted immediately upon entering the store and receiving knowledgeable assistance, which contributes to a positive shopping environment. Many customers express gratitude for the attentive service they received, especially when resolving issues like SIM card activation. Overall, AT&T Store in Richland is recognized for its superior customer service and commitment to meeting the telecommunication needs of both residential and business clients.