Cell Phone Stores in Richland, WA
11 locations found near Richland
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Mobile Phones
Mobile Phones
“This is a thank you to Domm.I bought a Samsung that was not putting in the punctuation when I texted. Other people online have the same problem. He was able to fix it in a few minutes with research and experimentation thank you, thank you, thank you”
10AM - 7PM
106 Keene Rd, Richland
Mobile Phones
“Jared did an awesome job helping us set up a new phone and sharing the deals we could get . He has helped us several times in the past when we had questions. His knowledge of phones is exceptional. Love coming to this store. The whole staff here is great! Thanks Jared fro GREAT customer service.”
Mobile Phones
“We had such a great experience at the store we went to, 2661 Queensgate Dr., Richland, Washington 99352 (W297801). My husband and I got the S21 Ultra and the S21) We went to the Verizon store off Keene Rd in Kennewick, WA, before going to the store on Queensgate, and that place was horrible! The salesman treated me like I was stupid when I had questions) They didn't even have the New S21 there. He wouldn't even look to see if they had an open one in the back. We told him we'd have to actually see them before purchase them. He wanted us to order them right then. We left. We went to the one on Queensgate the next day. They had displays of them. The Sales person, AUSTIN, was fantastic! Answered all our questions. He even stayed late to get us already to start. He told us about all the specials we could get (like accessories and a new plan that was better for us). They were out of the colors we wanted. We didn't mind the wait. My husband works till about 4:30. And AUSTIN even stated till after closing (about 1 1/2 hours after he was to get off) it took a little bit longer to set up both our new phones set up. We felt sorry he was staying so late for us, but he said it was no big deal for him. If it bothered him he never let on. He even set up our warranties for our glass covers. We will definitely go to this store for all of our future business!”
Mobile Phones
“Excellent company. I have used them twice. Both times they said "no problem." They are quick, know exactly what to do, are friendly, and give wonderful customer service. They are good.”
Mobile Phones
“We switched over from another company and Melanie was wonderful to work with. She made the transition fast and painless. She was very knowledgeable about the product and helped my wife and I choose the appropriate plan for our family. By her doing this, she helped us save money. We couldn't be happier with our encounter. Thank you Melanie for helping us with all our needs.”
Mobile Phones
Mobile Phones
“Been to a few shops in different cities and hands down this shop is the my favorite! They have helped me no matter if it was just a quick question to setting up new phones or adding lines. They're customer service is phenomenal every time! We just traded in a phone, and we had Veronica help us out and she was absolutely amazing! Outstanding worker! not just with us but with all her customers! We went in the following day to trade in another phone and saw Veronica again but we had another gentleman help us this time who *unfortunately didn't get his name* but amazing service and great attitude as well with everyone he worked with. Also, Veronica helped us install a new screen protector that came out great! Definitely recommend!”
Mobile Phones
“I just want to say how grateful I am for amazing customer service. I visited this store while visiting my family on vacation and they did not disappoint. They were attentive to my needs and helped get my new SIM card working and my phone service back! I would definitely recommend!!!”
Mobile Phones
“Rosy was amazing! Even though it was extremely understaffed, she was able to take care of multiple people at a time. Most people these days can't take care of one at a time.Make sure you pay your people good or I will take them from you.”
Mobile Phones
“Fixed my camera. Put a new one in with a new lens and also added a new screen protector. Extremely fast. Drastically cheaper than other stores. Phone was done in about an hour”