Audi Tri-Cities is a dealership where customers are more than just customers. The goal is to help drivers from Yakima, Walla Walla, Spokane, Bellevue, Portland, and Seattle find a vehicle they are thrilled to own, whether new or pre-owned. The experience is designed to be not stressful, confusing, intimidating, or underwhelming, but instead to make customers feel confident and excited. Reviews highlight exceptional service where staff goes above and beyond. The process is described as seamless, smooth, and simple with top-notch communication. The service department is efficient, completing repairs quickly and working customers into their schedule. Staff are noted as being very helpful, patient, generous, and transparent with a customer-focused mindset. This approach creates happy, return customers who drive home happy after getting a great deal on an excellent vehicle.
Long involved update/recall explained well and done well. A quality dealership and great car
August 2026
Ailyn and Trey were great salespeople. Very knowledgeable, pleasant and quick. Helped us thru the process very well. Javier was great to work with as we were.. closing the deal
August 2026
Trey and Eli are both very knowledgeable sales associates. Both were very patient showing us the new electronics and how things worked. This is our forth purchase from Audi of Tri-Cities. Pricing was fair with great incentives.
