Les Schwab Tire Center in Richland, WA, is highly praised for its excellent service and commitment to customer satisfaction. The center offers a wide range of products and services, including tires, wheels, batteries, and various automotive repairs like alignments and brake services. Customers appreciate the professionalism and efficiency of the staff, with many noting quick turnaround times for services such as tire rotations and inspections. One customer shared a positive experience after a potentially costly tire replacement, where the team found a simple fix for under sixty dollars, demonstrating their dedication to helping clients in challenging situations. Another traveler highlighted the center's commitment to safety, as they repaired multiple tire holes at no charge during a road trip. However, a few reviews mention areas for improvement, such as communication about services and pricing. Overall, Les Schwab Tire Center is recognized for its reliable service, friendly staff, and the assurance of America's Best Tire Warranty, making it a trusted choice for tire and automotive needs.
Wow! Our VW Vanagon broke down and we needed A new wheel bearing! We hobbled in and Randy got us in and out within a half hour. Excellent service and a friendly face! Thanks Randy!!! Thanks Les Schwab!!!
July 2025
I have a very good experience at this location. I booked an appointment online for 12 PM for a tire rotation and a mounting and balancing and they were done with the whole operation by 12:20 PM very satisfied.
July 2025
Les Schwab got my tire rotation and full inspection done in under an hour — super quick and professional. Toyota of Tri-Cities told me it would take 3 hours for the same thing. Huge difference in service. Appreciate how efficient and friendly the employees are!
