Les Schwab Tire Center in Richland, WA, is highly praised for its friendly and reliable service. Customers appreciate the team for their quick and efficient work, often getting service done within minutes, even when short on time or close to closing hours. The staff are welcoming, kind, and willing to go the extra mile, exemplified by a mechanic who helped a distressed customer with a flat tire after hours, showing genuine care and kindness. Customers value the trustworthiness of the service, knowing they can rely on Les Schwab for tire, wheel, and battery needs, as well as automotive repairs like alignment and brake services. The store offers America's Best Tire Warranty, providing peace of mind for travelers and locals alike. Though prices may not always be the cheapest, many find the quality of service and the peace of mind worth the extra cost. The team consistently meets or exceeds expectations, delivering service when promised and making customers feel valued. Overall, Les Schwab Tire Center in Richland is recognized for its excellent customer service, trustworthy work, and staff who treat customers with kindness and respect, fostering long-term loyalty.
Fast, friendly service. They are always there to help when I need them.
July 2025
Was traveling for business and had a flat, repaired my tire and had a great experience. Staff was very friendly.
July 2025
So very happy with my service today! Went in at 5:45pm to make an appointment for Saturday and the gentleman said he could get me in right then. They close at 6, so I was shocked. The gentleman that helped me was very kind and gave excellent customer service. I wish I had his name to provide. Thank you from the lady from... read full comment
