NAPA Auto Parts - Vic's Auto & Supply is a well-established auto parts store serving the greater Richland, WA area. With over 100 years of experience, NAPA brings quality parts, professional tools, aftermarket accessories, and car care products to automotive technicians, aspiring mechanics, and everyday drivers. Customers praise the store's friendly and knowledgeable staff, who go above and beyond to assist with their needs. The store is known for its excellent selection, including hard-to-find parts, and convenient location. Reviewers highlight the personalized service, such as installing wiper blades and providing helpful advice on the best products for their vehicles. Overall, NAPA Auto Parts - Vic's Auto & Supply offers a refreshing, old-school experience with exceptional customer service, making it a preferred choice over larger chain stores in the area. Customers are encouraged to take advantage of the store's Ship-to-Home option and NAPA Rewards program to save on their next purchase.
Friendly knowledgeable staff and they usually have what you need.
November 2025
I only made a phone call and did not end up needing any services here today, but Rudy did a great job directing me to the right resource. Thank you for the guidance.
July 2025
Employees here were genuinely happy to help find what I needed. Parts store employees are often a bit on the sour side, but I appreciated the customer service here.
