Hertz Car Rental at Seattle Tacoma Airport offers a seamless and enjoyable rental experience for travelers. Customers have reported smooth reservations and easy vehicle pick-ups, often with no wait time. The staff is consistently described as friendly, helpful, and courteous, making the process stress-free. Notable employees, like Carol and Karol, have received special mentions for their exceptional customer service, turning routine interactions into memorable experiences. The selection of vehicles is diverse, including luxury cars, SUVs, and vans, catering to various needs. Customers appreciate the cleanliness of the cars, although some have noted that attention to detail on the exterior could be improved. The return process is also quick, often taking just a couple of minutes. Overall, Hertz Car Rental at Seattle Tacoma Airport is recognized for its efficient service and customer engagement, making it a reliable choice for car rentals.
Prepaid for a luxury vehicle none were available when we got there. Gave us a lower level car but refused to refund the difference. Wiper blades were shot which made driving in Seattle dangerous- could not see. No floor mats and carpet worn through to floor
October 2025
I needed to reach a live agent and was told 3 business days.
October 2025
Seamless experience. Unbelievably simple and quick pickup and drop-off
