Hero ACE Hardware, the only locally-owned hardware store in downtown Seattle, has been serving the community since 2013. The friendly and helpful staff are always ready to assist customers in finding what they need, whether it's a bike lock, screws for an e-bike, or paint for a home project. The store is well-stocked with a wide variety of tools, hardware, and home improvement supplies, including Benjamin Moore paint. Customers appreciate the convenient location and the free delivery service, although there have been some minor issues with communication. The store's music selection, while enjoyable for some, can be too loud and distracting for others. Overall, Hero ACE Hardware is a valuable resource for the neighborhood, providing a welcoming and well-equipped space for all their hardware needs.
Very friendly and helpful staff. Instead of pointing you to what you are looking for they actually walk you there. I really like going there but do less often than I'd like because of limited parking
February 2026
The people working there are always ready to help and they explain the technicalities with a lot of patience. The store is very well stocked.
January 2026
I like Ace only because they're a little bit more knowledgeable when it comes to tools
