“All the staff here is so lovely and helpful and sweet and kind! Melissa and Briggit are the sweetest girls and I love seeing their faces each morning — they’re always down to help me or just chat!! Jose is the best maintenance man as he’s quick and efficient but also always explains stuff to me when I have questions. Our community events are the best because you get to meet other residents here and in the sister building plus bond with the staff! Everything feels intentional and you can tell theirs is a dedicated onsite staff here as opposed to other big corporate buildings. I love living here, I love the community and I love my apartment!!”
“We absolutely love living at Avalon Belltown Towers! My husband and I constantly talk about how amazing it is to call this place home. The convenience, high-quality amenities — especially the gym and pet wash spa — and the responsive maintenance team are truly unmatched.
The location is another huge plus. Avalon is right in the heart of Belltown, surrounded by great restaurants and coffee shops, and it’s an easy walk to both Seattle Center and Olympic Sculpture Park — perfect for pet owners!
One small downside is that some extra charges, like guest parking and late package fees, can feel a bit nickel-and-dime. That said, these fees are occasional and mostly optional.
Overall, I would absolutely recommend Avalon Belltown Towers to anyone looking to live in Seattle — it’s genuinely worth it!”
“Fantastic stay! The room was spotless, the staff were friendly and attentive, and the overall atmosphere was welcoming and comfortable. The location was convenient, and everything from check-in to check-out was seamless. Highly recommend, would definitely stay again!”
“highly recommend if you’re looking for a nice peaceful, quiet and family like oriented apartment. staff is very friendly and my moved in was very quick and staff was very helpful”
“UPDATE 2/11/26
Cleaned up! Taken care of! Love to see the Madrone Passive House under new mgmt that takes care of their trash and neighborhood around them, a complete turn around!
UPDATE 10/14/2025
Still a mess! Worst neighbors. Trash everywhere, glass broken all over the street, can’t walk our dogs without them getting glass in their paws. You took the neighborhood down a notch.
UPDATE 8/5/2025: People moving in and out, leaving their trash all over the street for the crows and rats to come into the neighborhood. Madrone is an awful neighbor.
UPDATE 6/20/2025: I've emailed, texted, and now have to come here because you ignore me.
Your trash is overflowing. Rats have built homes in the neighborhood. Literally everyone surrounding your building thinks your a bad neighbor. We are paying $500 for exterminators for your overflowing trash cans. Rats, crows, everyone. Act like a community member and take care of your trash properly.
I’ve lived in the neighborhood on and off the last 20 years. We bought a home across the street and watched them build this for the last 3 years.
Now that it has been built, the tenets leave their trash on top of the garbage and the crows, rats and squirrels devour it. There is glass all over the street, food annd garbage everywhere and the critters have come. It’s a disaster. I tried calling management and they don’t return calls. So now I’m going to the city to report them. It’s really bad, they have brought the neighborhood down.”
“Move-in was really smooth. Bryan has been super diligent about following up and being responsive. We've had some logistical issues (e.g. voicemail inbox full) but Bryan was really proactive about identifying issues and addressing them or letting me know why something wasn't addressed yet (e.g. a specialty lightbulb on backorder).”
“Easy move in, staff is very helpful and kind.
Even though delivery drivers often leave packages in the lobby instead of the secure mailroom/Amazon locker, the leasing team goes out of their way to manually move them inside so they stay safe.
Shoutout to Kailyn, Chelsea and Gene for making the process smooth and flexible.”
“We had a great experience touring this property. Monica was friendly, professional, and explained everything clearly. She was also very helpful in answering our questions and made us feel welcome throughout the tour.”
“I cannot say enough wonderful things about my experience with **Josh Abarca and Alex De Fermin** at Hana Apartments in Seattle.
I flew all the way from Miami to Seattle to help my daughter move into what was supposed to be an apartment at another property. Unfortunately, when I arrived, it was a complete disaster. No one answered the phones, no one responded to emails, and when I went there in person, even one of the employees told me that management was a mess. I had only two days left before I had to fly back to Miami, where I now have to care for my elderly mother after my brother tragically passed away on July 1. I was under an incredible amount of stress and running out of time.
Out of desperation, I started calling other apartment communities. Many never answered or returned my calls. Then I found Hana Apartments.
I first visited Hana on **Wednesday, July 15**, and from that moment on, **Josh Abarca and Alex De Fermin** treated us with professionalism, kindness, and genuine compassion. I probably called and emailed them more than any leasing office should ever have to deal with, yet they **always** answered my calls, responded to my emails promptly, and kept me updated every step of the way. They never made me feel like I was a burden, even though I know I was reaching out constantly because of my tight timeline and stressful situation.
By **Thursday, July 23**, my daughter had been approved for her apartment after we had spent more than a week and a half paying for expensive Airbnb rentals while trying to find stable housing.
Josh and Alex turned what could have been one of the most stressful experiences of our lives into one that restored my faith in exceptional customer service. Their dedication, communication, empathy, and willingness to go above and beyond are incredibly rare today.
Employees like Josh and Alex are the reason people choose a community. They represent Hana Apartments with excellence and deserve to be recognized for the outstanding work they do. They deserve a praise from management & a bonus, recognition from the company, and, in my opinion, they absolutely deserve a GOOD raise.
From the bottom of my heart, thank you, Josh and Alex, for taking such great care of my KID and for helping a worried mother who was trying to accomplish the impossible under VERY heartbreaking circumstances. I will never forget your kindness.”
“Ryan and the entire management/maintenance team have been absolutely amazing. Ryan is always incredibly kind, welcoming, and communicative — always saying hello with a smile and always there to help whenever something comes up. Any issue I’ve ever had gets handled basically immediately, and the maintenance staff are just as awesome and responsive.
The apartment itself is great, but honestly what makes this place stand out is the management. Everything is always super clear, professional, and transparent. No shady business, no hidden problems, just genuinely great people who care about the residents and make living here stress-free.
By far the best apartment management experience I’ve ever had. Huge thanks to Ryan and the whole team!”
“The Broadway Building is such a great place to live! It’s centrally located in Capitol Hill, making commuting to the office easy while also having ample things to do in my personal time. The managing office also creates a great community with lots of activities (like book club) and knows us all by name. My partner and I have lived here for the past 2 years and just renewed because of how much we enjoy the space and the Broadway Building! Skyler made the renewal process seamless and accommodated for our holiday travels. She was communicative, attentive, and was a big reason why we chose to renew with Broadway! I highly recommend this building as a place to live!”
“Lived here for two years and loved this community. Leasing staff are always so welcoming and friendly offering to help with just about anything. The maintenance team was super quick responding to my requests and were always respectful of my space and my two cats while conducting work. Guinevere was a great home for a number of years and will miss it!”
“I had to leave a review because some of these other reviews are getting ridiculous. If you don’t like living at Skye, that’s your right; leave your review and move on. Or here’s a better idea: do all the current tenants a favor and calm down or move out. But constantly editing the same review every so often like you’re breaking news, I am honestly embarrassed for you.
There’s also a small group of tenants who seem to have made complaining their full-time hobby, pushing discord chats, whining daily, and acting like they’re leading some kind of revolution. Spoiler alert: nobody at Skye is losing sleep over it.
Now for the actual reality of living at Skye from a former tenant's point of view:
The Good:
Prices are fair for Belltown. You’re living in a prime Seattle neighborhood, and compared to a lot of nearby buildings, pricing is reasonable.
The office staff is trying. They manage the place, they don’t own it. Some people act like the leasing team controls everything at the building. News flash they don’t.
The Bad:
Hallways, workout room and laundry room are old. No sugarcoating it, they need upgrades badly. This is the biggest issue.
The Neutral:
Utilities went up. Welcome to Seattle and welcome to planet earth, honestly. They’re not nearly as outrageous as some people make them sound.
I was originally going to give Skye 3 stars, but after seeing the level of immaturity and nonsense the leasing has to deal with from a handful of tenants, I’m bumping it to 4 stars. It’s not perfect, but it’s also nowhere near the disaster some dramatic people claim.
Some people should probably spend less time rage-posting and more time touching base with reality and realize that their opinions don't carry the weight of gold.”
“I had an awesome virtual tour with Aaron, who was really knowledgable and able to answer a lot of my questions! Aaron gave me some great pointers as a first-time renter and listened to all of my needs about looking for a new home. Thanks Aaron for making the tour such a great experience!”
“It has been a great living experience at Dorian so far! The rooftop view is unbeatable - definitely one of the best in Seattle.
I moved to Dorian three months ago, and the entire leasing process was completed remotely. Nicole and Emily made the process easier than I could have imagined. From sending photos and videos of different apartments to consistently communicating throughout the process, everything was very smooth.
On move-in day, Nicole made sure the apartment was ready and thoroughly inspected. She also received and safely held packages that arrived before my move-in date, which was incredibly helpful.
The apartments are modern and well-designed, and the community offers all the amenities you could need. The maintenance and leasing teams are highly responsive, welcoming, and always willing to help.”
“The Arrive' maintenance team was extremely prompt in addressing my concern and communicated with me throughout the process. I can't ask for anything more. I am very pleased with all service provided by Arrive' so far.”
“I’ve been at Charbonneau Apartments in Seattle for three years. It’s a nice, cozy one-bedroom with all the essentials like a dishwasher, laundry room, and a balcony.
The place is quiet, and Ron and Rick, the staff, are always helpful whenever something comes up.
If you’re looking for a nice, quiet spot on First Hill, I’d definitely recommend it!”
“My experience has been extraordinary! The building manager Darkua, has been nothing but an angel and an incredible professional! Since our application to the moment we move in, Darkua gave us all the support and orientation we needed, making the whole process easier and friendlier! Feeling like home since day one!”
“It's been great for me! Taylor is always available to listen and acts immediately on any concerns or suggestions, and Veda is kind and knowledgeable. I never hesitate to give feedback or ask for help. Ive been here 10 years and really love the apartment, the location (between 2 different bus stops!) and everything is provided as promised.”
“I've lived in a lot of apartments and I've never experienced such a smooth and welcoming move-in experience. Lexi and her team have been very supportive at every step. The apartment, building, and neighborhood have beautiful vibes and I'm very excited to live here.”
“Housing for the elderly (62+). Rent assisted. Daily meal and activities. Staff is amazing. Residents are accounted for daily. Not supported housing or nursing care.”
“I have passed by this bldg so many times. Sadly, it is rapidly becoming one of those fewer and fewer downtown Seattle Apt. Buildings constructed prior to the second wold war. This building overflowing with architectural charms from coal chutes, fire escapes, dumb waiters, rooms with interior brick walls, steam spewing radiators for heat and many more precious charms to discover.”
“this review is solely for the on site maintenance crew, specifically johnny cubias for dealing with any requests within minutes and doing them fast and efficiently”
“The most incredible staff ! They have been nothing but amazing my 3.5 years living here. Everyone is so willing to help, they are proud and professional in all things they do. Special shout out to Dylan, Nico, Nick, Nathan and the manager of the building Amanda. You all make this place feel like home. Love the remodel that’s happening also!”
“I really enjoyed my tour at Maris Seattle. The property itself was very clean and it looked as though it has been kept up extremely well. Once inside I immediately felt welcome. It seems they have several different areas throughout the building where you can simply come in, take a seat and socialize with other people. I thought their scheduled events were some things that would definitely be enjoyable to participate in. Overall, I believe this will be an extremely active and engaging community to be a part of. I greatly appreciate Ahmed for showing me around and being attentive to all my questions.”
“I have been here for almost 4 years, and it is so amazing to finally have someone like Jenna working in the office. She is helpful, communicative, and friendly. We sincerely appreciate all of the help she has afforded us throughout her time at Arabelle.”
“We had a great experience living at Queen Anne Flats. Oliver was always available when we needed him and made sure any requests were handled promptly. The maintenance team also did a wonderful job! The location is fantastic and we loved being close to Climate Pledge Arena, grocery stores, and great restaurants. Highly recommend!”
“I rented an apartment at Prexy. The apartment manager, Taliya, was a pleasure to work with. She provided me with all the information I needed, she promptly responded to all requests, and she could be counted on to do what she said she was going to do, when she said she was going to do it. I would highly recommend Prexy Apartments.”
“I moved to the Terry Denny Building a couple months ago and have since been very impressed by the great management and how quiet the building is, creating a sanctuary in the downtown area. The best of the city living in this spot and close to all of everything you want to do. Could very well be Seattles best kept secret.”
“Wonderful staff. So kind and helpful. I have had a great living experience here. Maintenance crew is the best too! It was easy making this place feel homey and safe”