The AT&T Store at University Village in Seattle offers phones, tablets, smartwatches, and connected devices along with wireless data plans, including prepaid and unlimited options with nationwide 5G service. Reviews consistently highlight an exceptional customer experience, describing the staff as friendly, knowledgeable, patient, and helpful. Customers report that associates create a calm and stress-free environment, working smoothly as a team to assist everyone. Multiple reviews mention complex technical issues being resolved quickly, often in just a couple of minutes. The process of getting a new phone or service is noted as super smooth and easy. Many customers state they are highly satisfied and would highly recommend this location, calling it their go-to store and praising it as having some of the best customer service they have ever had.
Lisa Jung did an excellent job helping us achieve our goals during our visit to AT&T.
May 2025
Stopped by att to get a new phone and had a great experience. The process was super smooth and easy. Evan was really helpful and patient and made the whole thing quick and stress-free. Thanks again!
April 2025
Come in for an upgrade and Paolo was very helpful and patient. 5 stars, very personable and resourceful!
