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“I’m extremely satisfied with my experience! Anajhee went above and beyond with his customer service—honestly one of the best I’ve ever had. He made my switch from Verizon to AT&T feel effortless and took the time to make sure everything was done right. It’s rare to come across someone this knowledgeable, patient, and genuinely helpful. He’s a huge asset to the team and truly deserves recognition. If you visit AT&T, definitely ask for Anajhee—you’ll be in great hands. Ask for Anajhee he will get you what you need!!”
“Reese, the store manager helped Kiara with me getting Internet for the first time. My card wasn’t working and I needed to pay a down payment, Reese took it upon himself to go to a bank to pull out money for me to pay and just pay him back though Zelle! I thought that was above and beyond in customer service and Kiara was super patient with me as well and so nice! Love the experience and would definitely come back for anything I need from AT&T with these two?”
“Went in to get a new phone yesterday and was helped by Austin. He was very helpful and knowledgeable and walked me through the entire process of transferring my data and getting the new phone set up. Thank you again for your patience and help!”
“Been here for like almost 10 years now they want me to go T-Mobile I don't know why it's 3rd month now I pay the bill and they try to move me to T-Mobile .The old staff was really nice Dee was helping us like 6 years now but now I am scared to go to store because all they say is move to T-Mobile and get free iPhone I don't want anything there is a reason I got metro so I don't want contract. I am giving 5star because they always help me but I don't like this new idea of moving
METRO IS BEST FOR ME”
“Thanks to onkar and Alicia they helped me with my service they are wonderful everyone should come to the store to get a phone service 😀. IMA HAPPY I came to their store 😊 they gave me a great deal .”
“I'm a Dad who lives in another state away from my daughter, I needed to get my daughter a phone and I had to do it by long distance. Stephen J guided me in the steps I needed to take and the end result was my daughter getting the phone, Stephen helped, and went above and beyond to get my daughter setup, Thank you Stephen for great customer service”
“This store was super helpful with what I needed to get done. They got me in and out of the store as I was in a rush to pick up my son from school. Would recommend anyone needing help with their account issues!”
“Great owner and fair prices! Just a heads-up — I’ve stopped by twice during the hours listed online, but the store was closed both times. I’m sure there was a good reason, but it might help to update the hours to give customers a heads-up online.”
11AM - 7PM
204 Broadway E, Seattle
Mobile Phones
“I had a great experience at this Verizon store thanks to Michael and Kyle. They helped me troubleshoot and fix a SIM failure on my iPhone quickly and efficiently. Both were easygoing, kind, and really knowledgeable—they made the whole process smooth and stress-free. I really appreciated their help and professionalism. Thanks again, Michael and Kyle!”
10AM - 8PM
1216 N 45th St, Seattle
Mobile Phones
“I moved 3 lines from another carrier to TMobile. Eugene worked with me over multiple visits to explain my options, then make the change, then help get all our phones and watches moved. He stuck with us even as the store closed one night. Thanks Eugene! You really helped smooth the path of our transition.”
“Great experience at the store, guys working at this location are super helpful. Ayan and Andy helped me with upgrading my phone and they helped me with transferring all my data from old phone to new phone. Thank you guys ?”
9AM - 8PM
1504 6th Ave, Seattle
Mobile Phones
“Misty at AT&T (Manager at 6th Ave store in Seattle is AWESOME!! After having a terrible experience at the Northgate store she went above and beyond to retrieve our phone number that AT&T mistakenly erased. That’s not to mention that she got our messed up accounts straightened after 6 months of trying to work through AT&T phone support.
Misty is a champ and deserves every accolade she gets!! Great service and personal”
“The employee at Metro by T-Mobile was very helpful and responsible. They handled my problem quickly and made the whole process smooth and easy. Really appreciate the great service!”
10AM - 7PM
1633 6th Ave, Seattle
Mobile Phones
“I just wanted to thank Swathi for taking care of me on my visit. Everyone in this location is absolutely amazing and sweet, all was sooo super welcoming. Swathi did an amazing job , I was looking forward to getting a phone that day because I had AT&T that was charging me $400 a month. I was 100% ready for a change and not get scammed anymore lol
Swathi understood my situation and showed me multiple options and pulled out multiple quotes, really took her time to find what’s best for me and on top of that she is such a doll and has an absolutely amazing personality , loved our conversation overall as well. She gave me some water which was also so sweet of her!!
I’m also a victim of Identity theft and she made me feel comfortable about it and understood. Lots of places tend to treat me weird when they find out and I never understood why, the situation I’m still dealing with has bought me a lot stress already. Swathi did everything to confirm everything with no issues as well and this whole experience just made me really happy. It was the best service I had so far living in Seattle for 3 years! The best phone store in Seattle 100%
Swathi and the team are absolutely amazing !! I highly recommend this store :)”
“I have never seen anyone handle multiple customers in any industry so calmly, efficiently, and kindly as Jared does. His customer-focused demeanor is truly impressive and his knowledge is extensive. Whatever company Jared works for is lucky to have an asset like him onboard.”
“I am very pleased with the service I' ve recieved in the T mobile Store located in 109 Broadway E due to the extreme kindness and availability and technical knowledge of the manager Rafael .
Thank you Rafael”
10AM - 7PM
829 NE Northgate Way, Seattle
Mobile Phones
“Nyair Omari is top notch! This young man provides excellent customer service! He was extremely understanding about my ordeal and he went above and beyond to resolve my phone issues today!”
“I had an excellent experience at this T-Mobile location. The service was fast, the coverage is reliable, and the overall process was seamless.
A huge shoutout to Bryce for his outstanding assistance. He was professional, knowledgeable, and went above and beyond to make sure I had the best plan for my needs.”
“Zi and Reed have always provided my wife and I with professional and punctual service. Not only do I recommend T Mobile as a WA resident, but also this specific location for bar-raising customer service.”
“Robert and the team was super patient, efficient and amazing with all the help they provided for my family and I making it super easy and stress free as we were contemplating on making the switch over to Verizon. Would definitely recommend this location to all my family and friends for any Verizon issues!”
10AM - 8PM
4755 Fauntleroy Wy SW #160, Seattle
Mobile Phones
“Thank you Jahine W! I now have control of my phone. There's a lot of comfort and safety in that. Thank you for your alertness, your advocacy and your persistance.”
“We have brought our Samsung Galaxy S5/S6 in for repairs several times and have always been treated with super service! They are quick with repairs and I have never been disappointed with their work.”
“It's a great place bought a phone from here perfect condition the vibe is nice also the people I talked to were friendly people complaining either were mean or they had a bad day and are trying to ruin small businesses”
“Tico is the man!!! I had a complicated cell situation and he took the time to lay out all of my options. He worked with me for several hours, and answered all my questions! He is the best!”
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“What a great service with reasonable price.
I went to other places, but the place is great place by far.
I highly recommended to anyone to come and see.”