Firestone Complete Auto Care in Burien, WA is a one-stop shop for vehicle needs, from standard maintenance to tires and repairs. The store is described as honest, a refreshing change from shops that try to sell unnecessary services. The expert team provides fast, friendly, and reliable auto care, correctly servicing every make and model, including vehicles with special modifications like small lifts. Services include oil changes, brake inspections, engine repairs, and alignments, with comprehensive solutions offered for unique needs. The staff is consistently noted as polite, kind, sweet, and helpful, making customers feel welcome and comfortable. The front counter service receives particular praise for squeezing in last-minute emergency help, even near closing time. The crew is appreciated for being quality humans who go the extra mile. The lobby is clean, work is often completed in less than an hour, and the shop offers price matching. The team is knowledgeable, providing clear information and options for necessary parts. Customers feel their vehicles are well taken care of and report high satisfaction, with many recommending the location and planning to return.
Adam and James helped me out and knew exactly what I needed.
June 2025
They took a last minute walk in for a brake fluid exchange on a Sunday. I hated to be that guy, but they took care of it and did it quickly. Been here a few times, these folks are solid. Definitely going to continue coming here.
June 2025
Pete gets you right, especially if you gotta lowered car !
