KeyBank is a highly praised financial institution, known for its exceptional customer service and knowledgeable staff. Customers consistently highlight the professionalism and genuine care of employees like Alice, who goes the extra mile to assist the community. The private banker, Brian, is also commended for his kind, patient, and communicative approach during the loan process. The Holman Road branch, in particular, is praised for its friendly and helpful staff, who provide expert guidance and a can-do attitude, making customers feel valued and appreciated.
Alice is a gem. She is knowledgeable and professional. She is genuine and willing to assist, always going the extra mile. Thank you, Alice for being part of the community and our banking family. You are appreciated.
November 2024
Outstanding service from our private banker Brian. He helped me through the loan process and was kind, patient and communicative throughout. Truly can’t recommend him enough. Thank you Brian!
November 2024
Everyone greets me with a smile and hello. The account exec. monitor my accounts and call me with rate changes. I appreciate all their expertise and friendliness
