Metro by T-Mobile at the White Center location has consistently provided good and friendly service. Customers report that staff members are polite, knowledgeable, and helpful. One customer praised a representative named Ace for helping replace a damaged phone, turning an already good visit into a truly awesome experience. Another customer highlighted the excellent assistance from Jose Colonel, who went above and beyond to resolve issues and provide support with appointments and phone setups. Many customers appreciate the personalized attention and the genuine care shown by the staff. The staff’s dedication keeps customers returning, with some mentioning their loyalty since 2017. Overall, the store is known for top-notch service, friendly staff, and a positive experience that makes customers feel valued and satisfied.