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“Been here for like almost 10 years now they want me to go T-Mobile I don't know why it's 3rd month now I pay the bill and they try to move me to T-Mobile .The old staff was really nice Dee was helping us like 6 years now but now I am scared to go to store because all they say is move to T-Mobile and get free iPhone I don't want anything there is a reason I got metro so I don't want contract. I am giving 5star because they always help me but I don't like this new idea of moving
METRO IS BEST FOR ME”
“What a cool store! Highly recommend stopping by if you’re looking for new gaming or computer accessories. Willow and Austin are both phenomenal. They were very knowledgeable and took the time to help educate me on the products. Will be back!”
11AM - 7PM
601 S King St #101c, Seattle
Electronics
“Really cool video game store. They have a decent amount of international games compared to other places I've been. They also have a few other stores in the area, which increases their selection if you don't see a certain game right away. Employees are helpful and friendly.”
“Purchased a Rega P6 here. Really great experience purchasing from John. He is a very kind man with decades of experience. He was patient with all my questions and took time to set up the turntable for me. Gave me a good price as well. Anyone looking to buy quality audio equipment, definitely visit this store.”
“Daniel really helped me out big-time. Came in looking for extension tubes and he found me a used set for a really great price. Huge store, Biggest selection I’ve seen, multiple freezers of every film stock you’d want. A gentleman upstairs helped me put together everything I need to develop film at home, walked me through the process and didn’t upsell me on anything at all. Been back a few times now”
“Thanks to onkar and Alicia they helped me with my service they are wonderful everyone should come to the store to get a phone service 😀. IMA HAPPY I came to their store 😊 they gave me a great deal .”
“What a breath of fresh air dealing with a company that understands what customer service is all about. Great communication, found solutions instead of just saying no”
11AM - 5PM
1216 N 45th St, Seattle
Electronics
“I moved 3 lines from another carrier to TMobile. Eugene worked with me over multiple visits to explain my options, then make the change, then help get all our phones and watches moved. He stuck with us even as the store closed one night. Thanks Eugene! You really helped smooth the path of our transition.”
“I just want to say a huge thanks to Mannie, Gene, Jake, and Button( hope I spelled the names correct) for getting me all fixed up a few weeks ago. My rig was lacking sound with the "so called" premium set up it had coming from the dealership. Nothing was premium prior to my pit stop of stereo warehouse.This whole crew was positive vibes. Very knowledgeable in the industry having grandfathered amps plastered on the wall taking you back in time to the latest systems you can dream of. Showed me around the shop with all the set ups they had and took care of me like I was one of their own brothers. Prices couldn't be beat nowhere, but i can't put into words the hospitality they shared with the excellent customer service. I came from many zip codes away, and it was so worth the extra commute.”
11AM - 6PM
1633 6th Ave, Seattle
Electronics
“I just wanted to thank Swathi for taking care of me on my visit. Everyone in this location is absolutely amazing and sweet, all was sooo super welcoming. Swathi did an amazing job , I was looking forward to getting a phone that day because I had AT&T that was charging me $400 a month. I was 100% ready for a change and not get scammed anymore lol
Swathi understood my situation and showed me multiple options and pulled out multiple quotes, really took her time to find what’s best for me and on top of that she is such a doll and has an absolutely amazing personality , loved our conversation overall as well. She gave me some water which was also so sweet of her!!
I’m also a victim of Identity theft and she made me feel comfortable about it and understood. Lots of places tend to treat me weird when they find out and I never understood why, the situation I’m still dealing with has bought me a lot stress already. Swathi did everything to confirm everything with no issues as well and this whole experience just made me really happy. It was the best service I had so far living in Seattle for 3 years! The best phone store in Seattle 100%
Swathi and the team are absolutely amazing !! I highly recommend this store :)”
“I had an excellent experience at this T-Mobile location. The service was fast, the coverage is reliable, and the overall process was seamless.
A huge shoutout to Bryce for his outstanding assistance. He was professional, knowledgeable, and went above and beyond to make sure I had the best plan for my needs.”
“I have never seen anyone handle multiple customers in any industry so calmly, efficiently, and kindly as Jared does. His customer-focused demeanor is truly impressive and his knowledge is extensive. Whatever company Jared works for is lucky to have an asset like him onboard.”
“Zi and Reed have always provided my wife and I with professional and punctual service. Not only do I recommend T Mobile as a WA resident, but also this specific location for bar-raising customer service.”
“Great experience at the store, guys working at this location are super helpful. Ayan and Andy helped me with upgrading my phone and they helped me with transferring all my data from old phone to new phone. Thank you guys ?”
“I’m not someone who often leaves reviews, but Capital Loans is great! If you’re looking for quality musical instruments/gear at very fair prices, this is the Seattle pawn shop for you. No matter who has been working behind the counter, they’ve always been friendly, knowledgeable, and helpful. I would have no hesitation doing business with them again.”
12 - 6PM
829 NE Northgate Way, Seattle
Electronics
“Nyair Omari is top notch! This young man provides excellent customer service! He was extremely understanding about my ordeal and he went above and beyond to resolve my phone issues today!”
11AM - 6PM
4755 Fauntleroy Wy SW #160, Seattle
Electronics
“Thank you Jahine W! I now have control of my phone. There's a lot of comfort and safety in that. Thank you for your alertness, your advocacy and your persistance.”
“I am very pleased with the service I' ve recieved in the T mobile Store located in 109 Broadway E due to the extreme kindness and availability and technical knowledge of the manager Rafael .
Thank you Rafael”
“This is a great place for audiophiles. Even during the renovation, Connon was able to provide good service and a deal. My post-shopping, non-warranty related replacement requests were handled with no issues.”
“I am already a cell phone t-mobile customer. I went into t-mobile to inquire getting modem/router service for my computer. After a short wait I was taken care of by Jackie. She went above and beyond to set me up with help from my phone to the ease of setting up the router. I appreciated her patience!! I’m good to go!! Thank you Jackie!!!!”
“These guys are the BEST. Honesty rules here as Victor saved me hundreds of dollars, taking much time and energy to diagnose a headlight issue. Thank you for amazing service and your honesty. I will be back!!”
11AM - 5PM
8355 15th Ave NW, Seattle
Electronics
“The team was so friendly and helpful!
I had a complicated issue with my account/phone and Eric went above and beyond to help me out.
Give that man a raise!”
“Jesse at Verizon was great. Super professional, friendly, and efficient. Made my visit completely stress-free. Got a new cellphone and he took care of transferring all the apps and data to the new cellphone.”
“The BEST place to buy car audio and driver safety gear! And if you need installation, they do the best CUSTOM work in the industry! You're making a BIG mistake taking your vehicle anywhere other than CAR•TOYS!!!”
“I forgot his name, but the employee with an arm sling was so helpful! He helped me diagnosis an issue with my laptop and even helped me get set up for a phone fix when I asked despite that not being part of my reservation. Really appreciated it during a stressful time!”
8AM - 8PM
1401 2nd Ave, Seattle
Electronics
“i think their name was Xiu . but was soooo helpful like literally made my life so easy i was late for a show and im really thankful for the quick efficient service”
“Had a pretty poor experience at another T-Mobile store, decided on a whim to try the U Village location. Henry didn’t hesitate to approach me & asked what he could do to help. He assessed my needs & quickly offered a promotion (that wasn’t mentioned at the other location) & quickly (but thoroughly) processed my order. Took no more than 15 min., offered a few options, but appreciated that he didn’t push the upsell. He even suggested a hack: (screenshot my confirmation so I can quickly reference my order#). Hear me out: staff like Henry is the reason my family remains committed customers to T-Mobile! Outside of the (somewhat) parking configuration, we’ll certainly be back (if we can’t figure it out on our T-Life app, of course…)”
“This 5-star review is for Byron. Another employee told us right away he couldn't help us with our account problems - Byron stepped in & was a huge help. Our problem got resolved quickly and he helped us when we came back later. Thank you Byron, we really appreciate you”
“I went in with a phone and watch I purchased at Costco that I needed help setting up. The person who worked at this location was so helpful and patient. I really appreciated the great customer service.”
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“I live in Florida and was looking on line for a piece of vintage audio gear, and Hawthorne Stereo shop offered a piece I was looking for. Sent an email, and first, I must say that their follow up and attentiveness to responding to emails is exceptional. Felt very comfortable in giving the sale a chance, and they did not disappoint. If Fair pricing, quality service, follow up and customer satisfaction is what you are looking for, they excelled in every aspect. I am very happy that I found this business, even though it is a long way from my residence, I have NO reservations about a 10 star recommendation. Thanks again Hawthorne Stereo, you guys ROCK!!!!”