O'Reilly Auto Parts in Seattle's Ballard neighborhood provides parts, tools, and accessories. The store offers services like free battery testing, wiper blade and bulb installation, and Check Engine light testing. They also have a free Loaner Tool program. Reviews consistently highlight great, friendly customer service from helpful and nice staff. Employees are described as amazing, pleasant, and lifesavers, going above to help customers. Specific experiences include staff advising on battery options, replacing a battery quickly, correctly readjusting a misinstalled headlamp, and performing free diagnostic checks. Service often extends to unasked assistance, such as installing wiper blades for customers and properly disposing of the old parts. The efficient and knowledgeable team provides recommendations and completes tasks promptly, leading customers to strongly recommend this local store.
This Ballard location is on point! Regular staff that have been at this location over a year really make a difference. Knowledgeable, friendly, helpful. I drive across town to visit this store.
March 2026
Amazing staff! they were able to get me an alternator in about an hour and I installed it in the parking lot.
February 2026
Thank you so much Dale! He was kind and very helpful. He replaced my headlight bulb promptly.
