Pony Express-Lake City is a convenient, long-standing shipping and business service center in a cute building with entrances on both Lake City Way and 30th Street. Customers describe it as a honest, people-centric, and "mom & pop" shop, praising the sweet, courteous, and patient staff who provide excellent and amazing customer service. Many have been loyal customers for years. The business handles UPS drop-offs, package shipping, passport photos, and offers reasonably priced mail boxes to prevent theft. The process is typically smooth and fast, with receipts provided. The technology and way of doing things is noted by some as being outdated, though there are signs the business is updating its systems. Customers also appreciate the available easy parking and mention great deals on items like postcards. It is a go-to location for many, who plan to return for all their future shipping and service needs.
They have always been reasonable for public notary public, mailing and all.
February 2025
Many different services are offered here and in a speedy manner.
December 2024
Customer service is always prompt and friendly. They offer a wide variety of services. My husband and I had our fingerprinting done for an adoption background check at this location. We also used their notary service. I use their shipping service weekly.
