Public Storage in Seattle offers excellent customer service and convenient storage solutions. Customers appreciate the friendly and helpful staff, particularly mentioning Ken and Ryan for their exceptional support. Ken is praised for going above and beyond to ensure a safe, secure, and clean environment, while Ryan has been recognized for his problem-solving abilities and attentiveness to customer needs. The location is ideal for those needing storage in downtown Seattle, and many have noted the ease of reserving units online through the eRental option, allowing for a smooth move-in experience. With a focus on customer satisfaction, Public Storage has successfully turned negative experiences into positive ones through attentive service. Overall, this facility is highly regarded for its cleanliness, safety, and the personal attention it provides to its customers.
People like Ken here at this particular Storage Unit go the extra mile. The greeting and the assistance with the door holding while you struggle with larger than expected dolly loads, to holding elevators and making sure you get your belongings on the conveyor with ease , has really been a huge help and blessing. Thanks... read full comment
June 2026
The for your help Ken! And to the staff here at Alaskan way so happy!! I have such a stress free wonderful place to come store my stuff 😁❤️!!!
June 2026
Wonderful place, kept very clean, very secure and the People running it are awesome!