Toyota of Seattle is a dealership known for its excellent and great customer service, described as courteous, kind, responsive, honest, and straightforward. The entire process is noted as smooth and efficient, with a team that is professional and helpful. The sales and finance teams ensure customers take advantage of all available rebates and special offers. The facility runs like a well-oiled machine. The service department receives particular praise, with staff frequently going above and beyond, bending over backward to help even in difficult situations, proving exceptional and fabulous service. The dealership offers transparent pricing, openly posting the lowest price on every new and used car with no hidden or dealer prep fees. Finance rates are competitively low. Sales consultants are non-commissioned, ensuring they have the customer's best interests in mind. With the purchase of a new vehicle, complimentary ToyotaCare for two years or 25,000 miles covers normal factory scheduled maintenance, and a complimentary seven-year/100,000-mile limited powertrain warranty includes roadside assistance. For service, they provide routine maintenance and care, such as checking tires for free for return customers. The dealership is open seven days a week for convenience and has easy access from major highways.
Always get great service at this dealership. I’ve been using them since 2018 for my 2011 Tacoma and it’s still running like new. Joshua provided great service as always. They don’t try to upsell anything I don’t need and produce an easy to understand inspection report with a video walkthrough.
December 2025
Erika Olson was helpful and if you’re looking for a salesperson please find Airrus Graves, he does above and beyond.
December 2025
Great service, honest and straightforward. Thanks to Jay and his tech team at service department.
