Mazda Service Seattle - Lee Johnson, originally known as University Mazda, continues to serve the community with familiar faces and a commitment to customer satisfaction. The service department is open and ready for all maintenance and repairs, making it easy to schedule appointments. Customers appreciate the friendly and helpful staff, with many noting the professional service they receive. Even when appointment records are missing, staff members work to accommodate customers promptly. The service includes helpful features like videos showing work performed and offers such as free rentals for repairs. Reviews highlight the non-pushy approach to repairs and the overall pleasant experience, making it a recommended choice for Mazda owners. The professionalism of the team, including standout employees, enhances the service experience, ensuring customers leave satisfied after maintenance visits.
Got an email reminder for a 6 month service. Called to schedule and was checked in promptly when I arrived. Service took about an hour. They sent me a video of the inspection and went over what they did afterwards. Everyone was great. Will be back in 6 months.
September 2026
10/10, super transparent and not trying to upsell everything. Flexible and followed through on timing.
August 2026
Great service location, I can go shopping while they change the oil. They did a great job explaining what needed to change or not change the service was quick and thorough.
