The United States Postal Service (USPS) is a reliable and affordable organization that delivers mail and packages to over 157 million addresses nationwide. This particular USPS location at 301 Union St is known for its friendly and professional staff who provide excellent customer service despite dealing with rude people on a daily basis. The manager and employees, like Ladonna, are praised for their helpfulness, warmth, and for going above and beyond to assist customers, even during challenging situations. One customer was grateful the staff ensured they received their package on time, despite being late to pick it up. While some have reported issues at this location, the majority of reviewers highlight the staff's impressive ability to remain courteous and problem-solving, even when dealing with difficult customers. A new customer also commended the employee who patiently explained the process of obtaining a money order, a service the USPS provides. Overall, this USPS branch earns high marks for its dedicated team, efficient operations, and commitment to meeting the needs of both residential and business customers in the community.
Surprisingly pleasant experience. Very efficient. The lobby smells bad but the service is great
July 2025
Excellent staff, always willing to help the customers.
June 2025
I would like to say thank you to the manager, and the lady who helped me get my package on Firday June 6 2025. I had a rough day and they went above and beyond to make sure I get my packed even though I was late to pick it up. Thank you for making my day and getting my package
