West Elm is a fantastic store known for its incredibly friendly and helpful staff. Customers report positive experiences, often highlighting the excellent service provided by team members like Austin and Zoe. Many appreciate the quality of products and the overall peaceful shopping experience. The store offers a decent collection, although some items may not always be available and prices can vary between in-store and online. Some customers have expressed disappointment regarding the military discount policy, which affected their purchasing decisions. Despite this, shoppers enjoy browsing and find the atmosphere comfortable and welcoming. Overall, West Elm is recognized for its great service and stylish offerings, making it a popular choice for home furnishings.
We ove to browse and shop here; the service is really amazing. The only thing we could ask for is to have store purchases linked to our online account. Regardless, we love the quality of products, service, and value for money.
November 2024
Nicest employees and show room! Honorable mention to Sita!
August 2024
Collection was pretty decent but the one we liked was not available. Also the generic kitchen pendants were costlier on the shop and cheaper on online store. Ended up ordering online.
