At the Xfinity Store by Comcast in Seattle, WA, customers can subscribe to various Xfinity services, including Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. They can also make payments and handle equipment exchanges. Many reviews highlight the friendly and professional staff who provide quick solutions to issues. Despite occasional technical difficulties, the employees remain patient and dedicated to helping customers. One customer praised a staff member for her kindness and genuine care, ensuring they received the best internet plan for their needs. Another reviewer expressed satisfaction with the assistance received while switching services, noting the representative's helpfulness. Overall, the store is recognized for its strong customer service and willingness to go the extra mile to ensure a positive experience.
I had a wonderful experience at this store. I went in to drop off an old modem and ending up switching my cell service over to Comcast / Xfinity saving a huge amount on my monthly bill. Tyler couldn't have been more helpful or friendly. Great experience overall!
June 2025
Waited 2.25 hours in line for in store modem pickup so they could have the chance to upsell me. 2 stars because I left with the modem, but what an unbelievable waste of my time.
May 2025
Hopefully you get Ryan Nguyen! Got me the best deal ever and read my astrology ✨🖤
