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“Love this service! It handles multiple streaming sessions, video calls for work, all of it beautifully. So satisfying to ditch expensive cable and go with a reliable, affordable, local service.”
“If not for Mrs Lauren Jordan, i would have been bankrupt and in a great debt by now. I was constantly making losses on my trades until i saw a review were a lot of people recommended her, i contacted her and she put me through the whole process i started by investing just $900 and in five days i made a profit of $7,400 it was like a miracle to me because i have never made such a profit before. believe me she is the best manager when it comes to trading and i will greatly recommend her for anyone who is trading. her contacts are;”
“I moved 3 lines from another carrier to TMobile. Eugene worked with me over multiple visits to explain my options, then make the change, then help get all our phones and watches moved. He stuck with us even as the store closed one night. Thanks Eugene! You really helped smooth the path of our transition.”
“I just wanted to thank Swathi for taking care of me on my visit. Everyone in this location is absolutely amazing and sweet, all was sooo super welcoming. Swathi did an amazing job , I was looking forward to getting a phone that day because I had AT&T that was charging me $400 a month. I was 100% ready for a change and not get scammed anymore lol
Swathi understood my situation and showed me multiple options and pulled out multiple quotes, really took her time to find what’s best for me and on top of that she is such a doll and has an absolutely amazing personality , loved our conversation overall as well. She gave me some water which was also so sweet of her!!
I’m also a victim of Identity theft and she made me feel comfortable about it and understood. Lots of places tend to treat me weird when they find out and I never understood why, the situation I’m still dealing with has bought me a lot stress already. Swathi did everything to confirm everything with no issues as well and this whole experience just made me really happy. It was the best service I had so far living in Seattle for 3 years! The best phone store in Seattle 100%
Swathi and the team are absolutely amazing !! I highly recommend this store :)”
“MegaPath was super easy to sign up for, taking just a moment on their website, and my installer Steve arrived on time and very quickly hooked me up to Internet dramatically faster than my Comcast for about 1/3rd the price. My only regret is not signing up the day MegaPath became available in my building!!!”
“I had an excellent experience at this T-Mobile location. The service was fast, the coverage is reliable, and the overall process was seamless.
A huge shoutout to Bryce for his outstanding assistance. He was professional, knowledgeable, and went above and beyond to make sure I had the best plan for my needs.”
“Zi and Reed have always provided my wife and I with professional and punctual service. Not only do I recommend T Mobile as a WA resident, but also this specific location for bar-raising customer service.”
“I’m a new customer who trying to contact sales and tech team to get my service set up. I already called a branch of times for four days. No one is answering my call or the form I submitted on line. I’m not even starting to use the internet. The start is this hard, and I cannot image how hard it will be after using the service.
Update: I got call back from Atlas Network. They set up my network. -1 star for previous hard communication experience.
Update after a year: Internet is stable and good enough for me. There were times that the network is down but it is during nights.”
“Had such a great experience at T-Mobile thanks to Zikaj! He was super professional and helpful—he changed the screen protectors for both me and my boyfriend quickly and with so much care. You can tell he really knows what he’s doing. Super kind, efficient, and made the whole process smooth. Thank you, Zikaj, for the amazing service!”
“Tico is the man!!! I had a complicated cell situation and he took the time to lay out all of my options. He worked with me for several hours, and answered all my questions! He is the best!”
“I am already a cell phone t-mobile customer. I went into t-mobile to inquire getting modem/router service for my computer. After a short wait I was taken care of by Jackie. She went above and beyond to set me up with help from my phone to the ease of setting up the router. I appreciated her patience!! I’m good to go!! Thank you Jackie!!!!”
“The team was so friendly and helpful!
I had a complicated issue with my account/phone and Eric went above and beyond to help me out.
Give that man a raise!”
“Jesse at Verizon was great. Super professional, friendly, and efficient. Made my visit completely stress-free. Got a new cellphone and he took care of transferring all the apps and data to the new cellphone.”
9:00 AM - 6:00 PM
Seattle
Internet Service Providers
“This 5-star review is for Byron. Another employee told us right away he couldn't help us with our account problems - Byron stepped in & was a huge help. Our problem got resolved quickly and he helped us when we came back later. Thank you Byron, we really appreciate you”
“Had a pretty poor experience at another T-Mobile store, decided on a whim to try the U Village location. Henry didn’t hesitate to approach me & asked what he could do to help. He assessed my needs & quickly offered a promotion (that wasn’t mentioned at the other location) & quickly (but thoroughly) processed my order. Took no more than 15 min., offered a few options, but appreciated that he didn’t push the upsell. He even suggested a hack: (screenshot my confirmation so I can quickly reference my order#). Hear me out: staff like Henry is the reason my family remains committed customers to T-Mobile! Outside of the (somewhat) parking configuration, we’ll certainly be back (if we can’t figure it out on our T-Life app, of course…)”
“Things have changed for the better with Xfinity--at least at this store in Westwood Village.
Jason and Landon were very helpful for me to get out of the 25Mbs turtle-slow internet, and hook me up with the NOW setup for $30 a month--no hidden fees or taxes. The longer co-ax proved to be the winner, as a 3-foot cord is useless for my set up.
This is a big store with lots of space and very well staffed as of late. I can't speak about what is why like before, because I've only been in the area a few months.
Thanks, Landon, for the free energy drink, BTW.
Wait times are short here, unlike the Northgate store, which is harder to get into than a Miley Cyrus concert.
(p.s. I've been an Xfinity customer now for 20 years, not counting the early years when it was Group W (1974). Back then, it was $7.95 a month, and HBO was an extra $1.99 a month. A lot has changed in 52 years).”
“I went in with a phone and watch I purchased at Costco that I needed help setting up. The person who worked at this location was so helpful and patient. I really appreciated the great customer service.”
“I went to Xfinity for Wi-Fi. The staff were super friendly and took the time to explain everything. They helped me pick the best option and got things set up pretty quickly. It was a good experience overall.”
“Alex was super helpful. I had a broken phone and wanted to switch to xfinity from a family plan on another network. He was able to talk me snd my sister through the options and get us fully set on a new phone and updated internet in less than 2 hours.”
“I had the pleasure of working with an Xfinity expert at this location - Jimmel (I hope I have the name correct, long curly hair), and they were amazing. Great attitude and service, patient and informative, told me about some additional offers available in my Xfinity Internet plan, helped me get a new phone line. I found everyone at this location welcoming and friendly. I highly recommend this location, and Jimmel specifically.”
“Mad props to Jessie - super effective customer advocate, was professional and knowledgeable, solved my problems and then some. The ISP itself is w/e but that guy is cool af.”
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“Excellent help, very knowledgeable and patient. Was able to solve our problems. Neil and Robert are so warm and friendly. Very satisfied with our purchases we feel we got a great deal and are so very happy. We will return for our future requirements. Highly recommended.”