At the Xfinity Store by Comcast in Seattle, WA, customers can subscribe to various Xfinity services, including Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. They can also make payments and handle equipment exchanges. Many reviews highlight the friendly and professional staff who provide quick solutions to issues. Despite occasional technical difficulties, the employees remain patient and dedicated to helping customers. One customer praised a staff member for her kindness and genuine care, ensuring they received the best internet plan for their needs. Another reviewer expressed satisfaction with the assistance received while switching services, noting the representative's helpfulness. Overall, the store is recognized for its strong customer service and willingness to go the extra mile to ensure a positive experience.
I had a wonderful experience at this store. I went in to drop off an old modem and ending up switching my cell service over to Comcast / Xfinity saving a huge amount on my monthly bill. Tyler couldn't have been more helpful or friendly. Great experience overall!
August 2026
Very patient in explaining who every items and options.
June 2026
I can't stand Xfinity/Comcast as a company. Any time something goes wrong it takes an hour phone call to get anything fixed and 4 transfers to get to the right person. The online chat agents are not helpful so you have to waste your time on hold.
