At the Xfinity Store by Comcast in Seattle, WA, customers can subscribe to various Xfinity services, including Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. They can also make payments and handle equipment exchanges. Many reviews highlight the friendly and professional staff who provide quick solutions to issues. Despite occasional technical difficulties, the employees remain patient and dedicated to helping customers. One customer praised a staff member for her kindness and genuine care, ensuring they received the best internet plan for their needs. Another reviewer expressed satisfaction with the assistance received while switching services, noting the representative's helpfulness. Overall, the store is recognized for its strong customer service and willingness to go the extra mile to ensure a positive experience.
I had a wonderful experience at this store. I went in to drop off an old modem and ending up switching my cell service over to Comcast / Xfinity saving a huge amount on my monthly bill. Tyler couldn't have been more helpful or friendly. Great experience overall!
February 2026
Friendly and helpful service by Liban and awesome service by Alan and Caleb! They had iPhone 17 Pro in silver while AT&T didn’t so it was an easy choice!
December 2025
Alan was wonderful! I came to upgrade my iPhone with their Black Friday special. Alan was attentive, friendly, and informative. Thank you!
