“I am a 54 yr old man and long time customer who has had more than a few repairs done by these people. Some major, some minor, some simply maintenance.
I live in montesano and I will tow my Mack dumptruck, of I have to (I had to do that once and they actually helped me with that,) to get it to their shop.
Shelly, Benjamin all the boys, the father (who I apologize I can't remember his name) are exemplary in every job they perform, beyond reproach, incomparable and they will find the most inexpensive route they can.... Eh, they don't rake you over the coals and fleece you for whatever they can.
They value their customers and I have to tell you... I don't see allot of that these days.
I couldn't give them a higher rating or speak in greater terms.
I think I actually love these people.”
“I called then stopped by with batteries from my boat to recycle and Thomas at the Shelton, WA store was most helpful; worked with me to unload 280# of batteries, logged them in and issued a store credit of $10 per battery! I was in and out in less than 10 minutes and enjoyed Thomas’ efficiency and conversation.”
“These guys are amazing. I've trusted nate and his crew with a few projects now and I won't ever be going anywhere else. Their attention to detail is second to none. Great work!”
“I didnt need anything car related but the gentlemen at the desk let me stay until my taxi got there and even let me charge my phone and gave me a water that lasted me the entire day, without their help I wouldnt know where to have gone. Dont know their names but I cannot thank you guys enough!!!!”
“I had a weird wiper blade that neither Google nor their internal computer would give a clear answer on, but Sara didn't give up and figured it out for me! She had top notch customer service, knew the store, and if her bosses are reading this she definitely deserves a raise! I'd be willing to bet my paycheck she's not getting nearly as much as she deserves.”
“Roger and the Extreme Collision staff have consistently offered professional and timely customer service, quality repair and customer advocacy when negotiating insurance issues. I will continue to recommend them to my friends.”
“I'd say most of these vehicles don't have anything left to take. They do have a collection of old vehicles but they're pretty picked over. I'd say it's time to clear out to make some room. I do like the vibe here though and it was a fun walk”
“Last week I had my oil changed. They forgot to reset my dash oil readout to 100 percent when they changed it. I went back today and had no wait and no issues with them reseting it. Very pleased very helpful . I had bought an extra court of oil for them to run thru after they dumped the old oil and before they plugged it back up. There was no issue with that the honored my request. Thank you Walmart Auto center”
“Unfortunately, I recently had a fender-bender with my new Honda. I contacted Jason, who provided me with a reasonable estimate for the repair. He got the car in and out within a surprisingly short period of time. He worked with my insurance company which was a relief to me. Jason is a professional who takes his responsibilities very seriously. I will rely on him for any needs I may have in the future.”