This Verizon store in Shelton provides helpful and friendly service. The knowledgeable and dedicated staff offer a seamless experience with phones, replacements, and account upgrades. Consultants are thorough, patient, and cheerful, handling everything from device transitions and insurance claims to finding exactly what is needed. The service is described as amazing and top-notch, with employees who rock customer service. The store strives to create the best possible experience, ensuring guests are in and out efficiently while getting everything working correctly.
The woman who helped me was a pleasure to with. She was very knowledgeable about the current specials and the products they offer. She saved me money and I got what I needed.
July 2025
Shelton Washington Verizon Store Rocks..Service so helpful seamless smooth transition to my new phone device after my prior one was aging out and port needed replacement. Couldn't wait at all. Thank you Nicole and Liz!!! Was in and out within under an hour after getting things going.
July 2025
Friendly, helpful, and thorough. My phone suffered a river mishap on vacation, and James W helped me activate a replacement, upgrade my account, and make sure everything was working correctly. Thank you so much!
