This Verizon store in Shelton provides helpful and friendly service. The knowledgeable and dedicated staff offer a seamless experience with phones, replacements, and account upgrades. Consultants are thorough, patient, and cheerful, handling everything from device transitions and insurance claims to finding exactly what is needed. The service is described as amazing and top-notch, with employees who rock customer service. The store strives to create the best possible experience, ensuring guests are in and out efficiently while getting everything working correctly.