BECU credit union is a not-for-profit financial co-op where members enjoy better rates, fewer fees, and free financial guidance. Customers appreciate the helpful and friendly staff, with several reviews highlighting quick, professional service. Staff members like Erin, Merveille, Michael, and Nick are praised for their kindness, knowledge, and willingness to go above and beyond to assist with accounts, loans, and financial needs. Even during busy times, members report being helped promptly without pressure. Overall, BECU is seen as a helpful and welcoming place that provides efficient service and valuable support to its members.
The staff here is very helpful and gives good advice. They were extremely helpful when we purchased a new house while keeping the old one as a rental property. They carefully explained everything we needed to know and were friendly and prompt.
August 2025
Erin helped me out when I didn’t know what was going on with my account. She was very professional, sweet and I could tell she enjoyed her job. It made the experience memorable and I highly recommend!
August 2025
Went here this morning to get a new debit card after losing mine, was quite busy and walked in without an appointment. Was helped within 5 minutes by merveille madilamba, she was so kind, asked me lots of questions to make sure I got everything done that I needed and didn’t try to push anything I didn’t need. 10/10... read full comment
