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“In this bank they helped me to build my credit, and they are so friendly all the time, I never had an issue with any of this becu locations,
Thank you so much for all of your great help!”
“A big thank‑you to Isaac, the cashier who took the time to explain better investment options and share valuable tips that truly improved my financial planning. I’m grateful for his kindness and professionalism.
My thanks also go to Tinsae for the helpful assistance.
I appreciate you both.”
“Mariel Malone just made my day! Needed to do a wire of funds from my CFCU account and Mariel professionally walked me through all the steps (and there were plenty). Got it done, transfer will complete today. She knows her business and knows how to employ it for someone like me.
I highly recommend CFCU for all things financial.”
“I am so impressed with Sound Credit Union. They are all very helpful, kind and informative when I have questions or need help. They all know my name whether I pull up to the window or walk in! Professional, knowledgeable and the very best!”
“I am a many years customer of Sound Credit Union and always enjoyed willing and skilled service. My account was compromised through the internet. Darlene spent three hours making the account changes that restored my safety. Her patience and sincere care saved my attitude. Her instructions to me for my next few tasks were absolutely clear. I'm grateful.”
“Great responsive customer service on the phone - much better than the experience we had at sound credit union when we called, which refused to connect us to the local branch or even tell us if they would do a cashier’s check. The cashier’s checks at Global CU are only $2 which is a better deal too.”
“Thank you Katy! Yesterday I had one of the most enjoyable experiences with BECU in all the years I've been a member! You were very clear and thorough in your explanations and responses, you patiently and kindly answered all my questions, and was so pleasant to work with! Thank you!”
“As always,it was pleasant. David Cruz was courteous, quite informative and very professional. The type of qualities displayed by him are hard to find nowadays, BECU is the bank of choice for me…”
“In my BECU experience, I was opening an account and getting a debit card. The person helping me out was friendly, and helpful. It would have been a 5 star experience if only they had free lollipops…*sighs* I had to pay a quarter to get a gum-ball upstairs which did not satisfy me…* sighs again* anyway, overall experience was good (:”
“I had what I thought was a simple issue that turned out to be more complex than anyone thought, and everyone, from the concierge staff member to the manager, were all very kind and patient with me. There was a once-in-a-blue-moon computer glitch that had me all frustrated, and their team was just the best at helping to sort it all out.
Highly recommended for all your banking needs, simple or otherwise.”
“Had a wonderful experience with all of the staff members on getting a car loan. This was my first loan and first car and they sat with me every step of the way and helping me get the car I wanted as well as extra financial help incase anything happens with this new responsibility. Very grateful to this bank and team!”
“BEEN A MEMBER OF THIS BANK FOR MANY MANY YEARS. TODAY WHEN I WALKED IN MARISOL TOOK A NOTE OF MY ACCOUNT, MADE A CHANGE IN LESS TIME THAN IT TAKES TO TYPE ABOUT IT, AND CREATED AN OPPORTUNITY FOR ME TO RECEIVE INTEREST VIA A MONEY MARKET ACCOUNT. HER PERSONAL ATTENTION WAS IMPRESSIVE, NOT PUSHY, AND VERY WELCOME. I LOVE MY LOCAL CREDIT UNION.FYI THE PHONE PEOPLE ARE AMAZING & UP IN BELLINGHAM.”
“We've had an Alaska account for over 15 years now. We only go to the branch every 3-6 months so aren't the most knowledgeable about this branch, but never have had a problem. Tellers have always been friendly, and had to pull out some fairly large amounts for down payments, etc, and they've always had enough on hand. Had a jumbo money market account that didn't have very high interest, but was something and was easy to setup. Eventually moved elsewhere to get higher yields. Would be more convenient if there were more locations but can't win them all..”
“Above and beyond friendliness and assistance from Sergio today. Folks like Sergio are why I have banked with this credit union for so many years!
Paid off my first car with BECU. Mortgage is next!”
9:30AM - 5:30PM
10724 5th Ave NE, Seattle
Credit Unions
“The branch experience with latoya was excellent. She worked hard to help me with the 10 day payoff letters. Meg also helped out Sars with the final closing was also amazing it was a great experience. Thank you”
“I came here for notary service. Tylor K helped me out. It was a lengthy process but he was very patient and thorough. He got all documents notarized. Loved the service.”
“Michelle have been taken care of me several visits and her services exceeded my expectation. She constantly spread positive energy,speaks clearly and professionally. If you need help with something for Michelle,”
9AM - 5:30PM
1121 NE 45th St, Seattle
Credit Unions
“Amazing service! Even the online representatives are friendly and capable, though I know they are from a different branch. The bank is well-designed, and the location is pretty centric (there is a Kitanda next to it, where some might find the blender noises distracting, but I didn't find it too bad).
I wanted a more local bank to refinance my car after moving from out of state. What seemed like a hard task with my previous bank, WSECU made so easy. They handled the harder tasks—registering the car, getting the title, and sending the check to the other bank—while I only had to provide some documents, which were easily obtainable, and sign some papers.
Shoutout to Atlas! Atlas helped me with the last of my vehicle documents and was incredibly helpful. I ended up staying a few minutes longer because they caught an error, saving me from many future headaches. They also provided me with a debit card, which was printed out in less than five minutes!
So far, I'm VERY happy with WSECU!”
“I had the pleasure of working with agent Julissa when I needed to find out about my car loan options. I came in to the branch frustrated about previously given misinformation from another branch and Julissa was wonderful in working me through the issue and explaining everything. She was patient, kind and went above and beyond in her customer service so that the situation turned around and I left feeling very reassured and valued. I would highly recommend her and this branch to anyone looking for help.”
“I’ve been banking with Salal and this particular group of reps since their old location near Kaiser Permanente on E John St. The service is always spectacular—every rep is friendly, helpful, and get me in and out quick, even when I have shared branch business! I’m planning on making them my primary CU in the near future. Highly recommend!”
“Have been coming here for years and it's always felt like a personable location and business - ask for Cynthia as she is knowledgeable, polite, friendly, and just a wonderful person overall!”
“Here to give 5 stars to Isaiah Elegan! I walked in asking for an auto loan and he went above and beyond. He simplified the process for me so I was able to understand what I was committing to and even helped me with negotiating a car since he had car sales experience! It only took two days to get everything finalized and now I have a brand new car. Thanks Isaiah and BECU!”
“This has been my wife & I’s bank for years now. We’ve always been greeted with a smile, eagerness to help and efficient service. S/O to Darron for world-class service!”
“After weeks of my wife noticing an issue with her account. Our local branch couldn't decipher the problem. The 800 number people helped some. So with no real resolution we stopped in to the Everett Financial Center. We began the quest of a solution. The third associate Mimi Sae Thang was very professional, without being dismissive she calmly listened and asked more questions uncovering the issue. She took the time to research what was going on. She was thorough, at one point she excused herself to ask her team member Lynette for more clarification. Mimi soon discovered the solution to my wife's issue. When we left, the issue had been resolved to our complete satisfaction. The Browns”
“Always receive friendly, great service but getting to the one person in the enclosed office is 50/50. The second desk is the reason for the star off. It is as private at the Starbucks walk up counter just no coffee.
Even the contact your teller on the ATM seems quite exposed.
Very clean area that is appreciated.
Please keep it staffed, it is reassuring to complete transactions with a human touch.”
“My favorite BECU to go to. All of the staff members are angelic, kind, patient, helpful, and amazing. I wish much peace and prosperity upon them. I think they are all fabulous people. I think they all deserve raises for how hard they work to keep members happy.”
“The folks at Verity are really great and helpful, even though I'm not a member. If I ever get unhappy with my current CU I'm switching to them for sure.”
“I opened an account here 8 or 10 years ago. Hard to remember, but one thing isn't. Verity was welcoming, easy and very manageable. I was invited to speak with financial analysts to help with any future planning I had in mind. They were quick to help with any questions i've had, in person, over the phone or via the app/website messaging feature. The app is easy to use, the website has a great breakdown.
There are a lot of 1 star reviews on here stating some pretty intense frustration. Maybe stop and think what really happened there. Verity has never done wrong to myself or anyone I know who use them. I moved to NY and I still use them because of the service they provide. I'd be tickled pink if they ever moved East.”
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“Banking with Sound Credit Union is a great experience. I have enjoyed the friendliness and interest in taking care of my banking needs shown by every Sound CU employee.”