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“I can't say enough great things about about Timberland Bank. This local bank cares about their customers, and their customer's money. Customer service is top-notch and they go out of their way to help. Did I mention they offer Owner-Builder loans?And, completely understand the process. A+”
“We worked with James W., the branch manager today. He was so helpful with setting up a new account. He made the whole process very simple and seamless and was very customer service oriented.”
“I needed a car loan to buy a car as mine recently broke. Nahkohe helped me and was super kind throughout the entire loan process. He went the extra mile to make sure the process was quick!”
“Staff is really nice, and it's in a great location. I've been told numerous times though by the staff, and by Navy Federal customer service at their ATMs allow you to withdraw using the tap feature. Since my card is damaged and beyond use I try to use tap to make my payments. And I hate getting a new car because I always miss a couple auto payments that end up bouncing and giving me extra fees. But none of these ATMs allow you to use the tap feature no matter how many times I have been told that they do, I can even see the tap feature on the ATM but none of them are ever activated. Why have a feature if you're not going to let it be used? The bank also doesn't allow you to bring in loose change if you've got a bunch of it. (I had 2 5gl buckets of change). I was told that I need to have it in rolls. I assume they're just going to break open anyways and count it again which seems pointless and the waist of everybody's time, and money cuz then I got to pay for rolls. I refuse to use a coinstar cuz they charge you a ridiculous amount so I guess I'll just continue hoarding my change.”
“Like to say how wonderful my experience is every time I walk I to the doors and HUGE shoutout to Caleb for helping me out today make life easier. Come to this location like walking Into a family store.”
“I don’t say this lightly, but Columbia Bank has been one of the easiest teams I’ve ever worked with. Everything is straightforward, communication is clear, and when I have questions, I get real answers quickly. It never feels transactional. You can tell they actually care about the people they work with, not just the accounts. That makes a big difference. I’ve really appreciated the relationship and would absolutely recommend them.”
“I was very impressed by Jonathan the lead teller. He remembered who I was from my previous visit as well as my reason for visiting the bank. Jonathan deserves accolades for his excellent customer service. Keep up the great work”
“Outstanding Credit Union. I have been a member for almost 40 years and have no intentions of ever leaving. Great family type atmosphere with emphasis on relationships!”
“I want to thank you all Kitsap bank employees from Silverdale and Poulsbo brunch. I have a small business Brasil Comes to You, and Kitsap bank team, always are helping me in every way possible to have everything done and help me to growing I want to highlight April Onofre for her adviser last week when I needed to get the Credicard machine for the first time, and she advised me what was the best options. Everything was perfect we set the machine, and we are ready to go. I always had a good experience, and most of all, great energy. As a small business, we need a Bank that support small business, black woman in business and the diversity, and Kitsap Bank reflect to me this pillars. Thank you!!! Kitsap Bank Sandra Rocha”
“Steve went above and beyond when we opened accounts for my daughter! He was extremely friendly and thorough walking her through some excellent questions to help her better understand the bigger picture! He has truly made great lasting memories for her! I wish everyone had his kindness and patience!”
10AM - 2PM
9981 Silverdale Way NW, Silverdale
Banks
“We used to have 5 BoA locations. Now we have one location. One of the closed locations kept the ATM open but now it's closed, not sure if they are doing repairs or if it's closed forever? Might have to find a new bank.”
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“Every time I go to 1st Security the staff is very friendly and courteous! I have had the pleasure of working with Danielle Wallace who had assisted me in setting up an account for my daughter! Can’t recommend them enough!”