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“Tanner was amazing!! Made the whole process seamless. He was incredibly knowledgeable about all of the mattresses and really took the time to help me get one I would love. 10/10! He deserves a raise!!”
“I’m 6’5” and have owned a Sleep number for 15 years, have loved everything about it.
Recently, a part wore out, and I was ready to buy a replacement, totally worth it.
But when I got to the Silverdale Store, DJ redirected me to customer care because it’s still under warranty(!)
So we’ll get a fresh repair and spend less than a new mattress! How great is that.
Sleep number is just the BEST, thanks Silverdale Sleep Number, you rock!”
“I have been in the Silverdale store and have always enjoyed the experience. I just placed an online order to be picked up there by a friend traveling through later today and called into the store to ask about this order. I spoke with Dustin who went out of his way to accommodate my requests. The customer service in this store is what keeps me shopping there! I live an hour from Silverdale but always worth the drive. Thank you Dustin!!”
“First visit to the new store. Came in only to look, left with a new chair on order! Was greeted by
Kharlos, a most personable young man, enjoyed his charisma ☺️. Needless to say, he accomplished his mission…with no pressure. I have a number of La-Z-Boy pieces in my home.”
“Dave welcomed us as we arrived and was informative about the furniture we were looking for and answered our questions quickly and directly and we got the item and the price was within our budget”
10AM - 5:30PM
9991 Mickelberry Rd NW #102, Silverdale
Furniture Stores
“Incredible… not what you would expect. Lots of very high end furnishings (think Restoration Hardware/Room and Board) but at very very reasonable prices. Service is fantastic as well”
“Not real high end but not Ashley. Every piece of furniture is at least a grand. If that's the price range you could do worse. Many options of Stressless chairs. Huge mattress section. My main problem is the sales staff. They're polite and helpful but the approach makes me pretty sure they're commission sales so they're always circling and offering business cards. Doesn't hurt to take a look and they're open late.”
“I just had the best experience with our cashier Holly! i didn't see her closed register sign and I started putting all my things on her belt. she was so kind and helped me anyways. She was a serious ray of sunshine. Thanks Holly !”
“11/11/25: Today I came specifically to purchase bird seed. I couldn’t find a display for bird seed in the Pets section. An employee said it was moved to the rear of the store near Christmas items. I couldn’t find it there either. Another employee called his partner to ask for a specific location. She said it would be in Pets. I gave up and went to check out my remaining 2 items. At the register I noticed a busy woman with a badge & vest who appeared to be in charge. I told her about my experience. She called a partner after verifying there was one bag of bird seed left in a back room & asked her to fetch it. I worried about holding up the line but she instructed the cashier she would provide a sku number to key in with my other purchase. A few minutes later, here comes the employee with the bird seed, which the woman in charge directed should be given to me. That woman’s name is Hitomi and I now know why she is in charge. She was gracious under the pressure of a very crowded store, and demonstrated the epitome of good customer service!
My only suggestion to the store: bring back bird seed and locate it where it’s always been - in PETS.”
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“Went to visit Ally last week. She was very knowledgeable and friendly. She asked us what we wanted, directed us to it and we were in and out in 15 minutes with our mattress purchased and delivery scheduled. Delivery was yesterday. The delivery crew was friendly and on time. Long story short I slept 14 hours last night. Very happy with our purchase.”