America's Credit Union - Spanaway Branch is known for its dedicated and helpful staff. Many members have praised Julie Castro for her outstanding service, highlighting her assistance with setting up secured credit cards and introducing helpful programs. Customers appreciate her willingness to answer questions thoroughly and provide guidance without rushing them. Other staff members, including Amanda and Courtney, are also recognized for their friendly and informative service. However, there have been some concerns regarding the handling of certain transactions, particularly involving checks, which led to mixed experiences for some members. Overall, America's Credit Union focuses on providing customized financial solutions, fostering personal connections, and prioritizing the needs of its members. The branch's location is convenient for local residents, making it a preferred choice for those in the area.
Very friendly and courteous. The teller got me a new debit card immediately! Thank you so much.
August 2023
Julie Castro was Amazing! she was so nice and helpful. She even introduced me to a few very helpful programs! 10/10 would go to her again
August 2023
Amanda and Courtney are great! They always answer all my questions without rushing me out the door. The location is perfect for this side of town when trying to avoid the congestion on Meridian. Great job ladies and we appreciate you!
