Credit Unions near Spanaway, WA

30 locations found near Spanaway
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“I want to say Julie at this branch was very helpful in a check I messed up on, and want her help recognized. As well as all branches, except Hawks prairie branch mgr there, she is the most unprofessional woman I’ve ever encountered since my time with ACU. I’m a signer at my job and I signed a check at this location and the teller refused to except this check as well as the branch mgr. I had another payroll check with my signature on it and they excepted that one. But since I signed the one and then not knowing I was a signer refused to do so. And then told me, if I would of signed the check at my work it would of been okay. I said what’s the difference if I sign it there or here and wdnt call my job or the bank I’m a signer on to resolve this.”

4.4 Superb44 Reviews

“Jennifer Devivo was excellent in explaining everything. She offered to help us technically to get on line etc. as we are seniors who are not tech savoy. She answered all our questions. I would recommend her to anyone I know.”

3.6 Good20 Reviews

“Ms. Carolyn was a Angel. She accomplished more in a 20 min phone call than the combined total of 1 hour 55 mins and numerous service reps and chat personnel have done. I really appreciate her concern and assistance. Thank You”

4.9 Superb55 Reviews

“Every interaction we have had with this team has been a positive experience. During our visit on 3/10/23, there was a supervisor trainee who was extremely professional and kind during our process of opening a savings account. The trainer was very efficient and patient while walking the trainee through various processes.”

4.1 Good67 Reviews

“Excellent customer service from Austin and Barbara! I was treated with respect, my questions answered, and the ease of opening an account was refreshing. I left feeling positive about opening my accounts with them. Thank you both for your amazing service and I look forward to many years with Harborstone and you both!”

3.9 Good57 Reviews

“Miranda did an outstanding job transferring accounts and helping us open a guaranteed money market ultra. She was very very polite and definitely knew what she was doing. She provided outstanding customer service.”

4.1 Good19 Reviews

“Honestly had the best experience in there this afternoon. The woman teller was so friendly, helpful, and just a joy to work with. It's not something I've encountered in Tacoma/Spanaway area a lot, so I wanted to make sure to say thank you Tana Ray for your help and positive attitude.”

4.2 Good13 Reviews

“Staci Lee is fabulous! Always helpful, knowledgeable, and prompt to respond - she's emailed me back many times outside of normal banking hours, even when she's been on vacation!”

4 Good21 Reviews

“My first car was totalled & it upset me when the at-fault driver's insurance didn't take over nor was my insurance with Progressive very helpful. I was left with part of my loan to pay off. The people at this location helped me through the process with compassion, understanding, patience, & consideration for the dues, while also helping me to purchase a new vehicle.”

4.1 Good15 Reviews

“Prior to my visit, I had never heard of Harborstone Credit Union nor did I realize that there was a branch on the installation. I became a member to HCU with an auto loan through the car dealership of my recent purchase. The reason for my visit was to take care of some items in association with the vehicle purchase. As soon as I walked through the door, I was assisted. I would like to acknowledge Alyssa Lein for her exceptional service! She was very friendly, efficient, thorough, informative and personable. She helped me to take care of five items swiftly and accurately and made this first time visit/experience smooth and effortless. I appreciate her customer service and recommend asking for her for your future visits!”

4.4 Superb8 Reviews

“Don't be fooled, there really IS a PSCCU branch here. The thing is, they don't have their own mailing address (they share with the Puget Sound Energy building). Because they don't have their own address, google will take you to the PSE building and NOT the PSCCU building.”

4.2 Good11 Reviews

“I have been à member of sound cu for as long as i remember. Never have had a single complaint. I am proud to be a member. They even caught shut my Card Down and Called me before i even realized that my Wallet had been stolen. The use Didnt match my history, and was flagged While they verified that it Wasnt me.As great as that is, the Staff is phenomenal, knowledgable, and affable and has notified me when they offer advantageous options to make savlngs have more returns than the basic interest. Sound CU Customer service is the gold standard for Banks. They Stayed open to ensure my request for a 20k withdrawal was secured.From my Parents, Sibling and my own Wife and daughter…..all choose to bank with Sound CU, and Will Continental möölThey have Bill counting and. Coin counting machines among With Staff that make me feel at Home.The New Graham Location is superb,”

3.9 Good21 Reviews

“Thank you Community 1st!I have been with my previous financial institution for 11 years.Started and completed the transfer without any hitches.The staff (Lynn and crew) welcomed me, with a very professional and knowledgeable attitude.I’m very comfortable with my decision, now that I’ve swapped institutes.”

3.9 Good19 Reviews

“Over the past few months I have become acquainted with and assisted by Heather Austerman at your Lakewood Branch. In one instance deposits of more than $16000 were made into my ACU checking account in error by an unknown third party from another state. I asked Heather to help me return those funds. Instead, and with my best interest in mind, she immediately suspected a potential scam. She contacted your fraud department and with their help after a challenging series of events the source of the deposit was identified and the funds were returned to their origin.I was so impressed with Heather's service and personal attention that I later asked if she could help me with an auto lease buyout. I had difficulty obtaining a lease buyout packet from the dealership. Heather called the dealership on my behalf. They had no idea what a lease buyout packet is and she had to educate them! Once that requirement was met Heather converted that lease to an ACU car loan for me AND, at my request, she concurrently adjusted the limit on my ACU Visa card.I've had accounts at another bank for forty years. Never have I received the level of service from them that I received from Heather. Her professionalism, communication style and "pulling out the stops" personal attention were nothing less than exemplary.I want to underscore my remarks by saying that I am a semi-retired professor of marketing and former independent sales and customer service corporate training consultant, therefore my customer service "bar" is very high. Heather met and surpassed that bar!”

3.8 Good32 Reviews

“Couldn't open an account when I first went to see rose. She explained to me what I had to do to be able to open one. She was very professional. And now she's my banker. Really great place with amazing people in it.”

3.8 Good28 Reviews

“The people at this branch are very welcoming.. Rosalinda is full of energy and has a great sense of humor.. She's very patient and always has valuable suggestions and ideas that are truly helpful. Her welcoming smile always Creates magic and excitement within the visit..? She is an asset to every customer and never leaves anyone guessing on anything as they exit with a smile of their own.”

3.8 Good27 Reviews

“Absolutely love WSECU. They have great products, their staff are always helpful and polite. It always feels more like a “family” with credit unions, but WSECU goes above and beyond to make you feel welcome, at the same time their professionalism reminds you that your business and personal needs are the primary focus. They continue to raise the bar, and set the example. Thank you WSECU, for putting your members first, and promoting financial well-being in our Washington communities.”

3.8 Good26 Reviews

“My father is works as a longshoreman and ever since I was a baby he has set aside a little bit of money each month for me in cases of emergency. For 27 years that account went untouched until my most recent visit back home when I lost my credit card and cell phone. Not wanting to wait until I came back to DC to get a new phone, I went with my dad to get money out of the the elusive "Longshoreman" account. This place rocks. In general, I am a big proponent of credit unions so that only adds to the kudos I give this place. It's located in the middle of nowhere but there is ample parking and very helpful and knowledgeable staff. Not since my college days have I gone to a bank to withdrawal money (usually I just use my ATM card) and all I could remember of them were long lines and rude staff. Not here. The line went very quickly, as did my transaction. You have to have a family member involved in the Longshoremen union to have an account here so my suggestion would be to find one as this place rocks!”

4.5 Superb4 Reviews

“Brandi S. (Branch Manager) is amazing. I came in with some hard questions and she helped me every step of the way. I have banked with sound for over 20 years. This branch by far has always been the best for customer service and care. The rest of the team was great as well! Brandi I so appreciate your help yesterday in understanding my situation and offer great solutions!”

3.8 Good24 Reviews

“All my direct deposits are released as soon as they receive it (usually by 8:30 am PST for me). On average, I receive my paychecks four business days in advance; and even earlier, during the holidays, not later, as many other institutions practice. The tellers, whether experienced or not, are highly qualified subject experts in matters concerning most/all of my financial needs; and this is what I liked second to most: if Anyone, whether teller or manager does not know an answer, they ask the right individual (no matter what status) the appropriate inquiry to their craft- THEY GET THE RIGHT ANSWER FOR YOU, and not a load of useless waste (who likes their time wasted, also). WHAT I LIKE MOST: is their continual cheerful and polite customer service; and my, it takes you back, and causes you to check your demeanor and mannerisms. These professionals are people, who have real lives as we all do; and they keep it together, every time.”

3.8 Good16 Reviews

“Paul W helped me with my complex banking needs and was extremely knowledgeable. Paul is the manager at the branch and was friendly from start to finish. His professionalism and attitude are rare to find in customer service anymore but I’m so glad it’s not all lost. The branch is well kept and the employees seem genuine with their customers. 10/10 would recommend Paul and his team again and again!!! Thank you for the great experience, it’s rare to find but I found it here at Sound!”

3.7 Good37 Reviews

“I have had the pleasure to work with Sandi B. on two separate occasions for home loans. Sandi provided excellent customer service and each time was a quick and easy process!”

3.7 Good33 Reviews

“TAPCO has been a favorite of our family to do our banking. Tellers typically have a warm welcoming smile and make us feel valued. Services have helped us to be a success organizing our kids accounts too.”

3.8 Good12 Reviews

“I had fraud on my account. The automated fraud detection did its job! Froze my account. I called WSECU they issued me a new card at the nearest branch location. I am beyond happy. Thank you for the added protection and superb customer service.”

3.7 Good14 Reviews

“Jodi was so patient and helpful. Navy Federal continues to have great customer service. She helped answer all my questions and helped guide me through my transactional needs.”

3.7 Good14 Reviews

“Customer Service goes way above and beyond. They are always kind and helpful when you come in, you feel like you're the only one that's been there all day. They treat you like family, most of the time they even remember your name. I've been with Twinstar for over 10 years and I will never go to another bank.”

3.7 Good7 Reviews

“Had the best service in our lifetime. Branch Manager, Vanessa assisted our family to open our 11yr old twins - Student Bank Accounts.She, was so wonderful and amazing by treating them as adults and educating them and they signed there 1st ever documents.We will cherish our experience with her and look forward as new members”

3.5 Good22 Reviews