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“I personally love Duluth Trading Company. 95% of my clothes are from them. Shirts, pants, underwear & socks. Top quality products. Been going here for years. My only complaint is. It's so hard to find 28 inseam pants. I do find them, just have to shop both the store and online. Still always worth it.”
“The girls today made me feel so good and helped me pick a new pair of jeans . I had a baby and they made me feel so good about my self when I’m postpartum.”
“Joshua and his team do an impeccable job from start to finish. We browsed the shop a bit while we waiting our turn (it was BUSY), but we didn't have to wait long. Joshua, the owner, walked us through the whole process with kindness and clarity. Our daughter was able to try on a variety of jacket styles for fit. He then showed us all the design and patch options, built the pricing out in front of us so we knew what we were getting into, and was clear about the next steps and timing.
We received our daughter's jacket timely and they did beautiful work. Highly recommend! I would never try building a jacket online, definitely come here instead! It's worth leaving the house for a few minutes.”
“I am on a grand search for the perfect sandal. So far I have returned two pair.
I want to compliment the clerks as they have cheerfully credited by account on a weekly basis! Customer Service is not dead. Following up on that statement, I was shopping with a friend who was being helped by a young lady named Alicia (sp?). She was friendly, knowledgeable & went above & beyond in helping my friend pair pieces in store, checking to see if things were available online & going on an extensive search for skorts for a little girl in California. Great service- Alicia knocked it out of the park today. Look her up when you visit”
“I've been going to AE+Aerie for a while now and Everytime they are very friendly, patient, and ask questions without being pushy! Tomijo & Tiffany helped me out when I was going on my lunch break to do a quick shopping haul. I gathered clothes and asked for a fitting room. Tiffany helped with getting me one asap! Tomijo helped by checking me out quickly as well. Both working in different areas and both exceeded my expectations! I'll keep coming back for sure ?”
“Seemed like the store was a little bare when we walked in, but we were able to find everything we wanted. Seemed short staffed, had to wait for someone to open the restroom door, a minor inconvenience. Convient parking.”
“I would like to take the time to recognize Shelbie for her consistently excellent customer service at this Burlington location. Over the past month, I’ve visited the store several times and have interacted with Shelbie at checkout on more than three occasions. Every single experience has been positive. She is always friendly, patient, and genuinely welcoming, which immediately puts customers at ease.”
“Once again i find myself back to school shopping with my son and daughter and spending rigorous amounts of money on okay clothes. A simple formula. As for the customer service, it’s just fine. People very much need to stop being so childish on these reviews. “Oh no! Children doing what they usually do!? My days this place sucks!!”Can’t really expect a whole lot from a bunch of HIGHSCHOOL KIDS. My daughter asks for a fitting room, GUESS WHAT! She gets one and that’s all that matters. Please stop crying on google reviews people, sets a bad precedent for yourself.”
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“The uniforms were completed ahead of schedule and done so beautifully!! I will not be purchasing uniforms or custom items from anywhere else from now on because my expectations were beyond exceeded!!!”