Spokane Valley Towing is known for its friendly and helpful staff. Desiree is praised for her patience and caring attitude, making difficult situations easier for customers, especially when dealing with impound issues. Customers appreciate that she works with them and makes payments easier. The inside staff is also helpful, even though some customers wish they could see their vehicle before paying. John from Spokane Valley Towing is recognized for being prompt, friendly, and helpful, often going above and beyond. The company is reliable, quick, and treats customers well, even during late-night emergencies. Overall, Spokane Valley Towing provides caring, professional service that eases stressful towing and impound experiences.
The truck took a long time to get to the accident, but not their fault. The traffic was backed up for miles. I called the following Monday and after all the calls to insurance companies, Desiree at Spokane Valley Towing was so helpful. A breath of fresh air after the morning I had been through.
December 2023
Really shady towing practices. Will tow a stolen car and hold it hostage until they extort enough money out of the owner whom just had their property stolen. Worse than the actual thieves.
October 2023
Great service. Quick response and the driver handled our AAA with no problems.
