Nicole was very professional, proficient and offered great customer service when I went in to apply for my passport! It was very efficient and almost anxiolytic! Thank you Nicole and Veradale USPS.
Fast, kind service during the holidays. She offered me 3 ways to ship the box as I packed it, as well as using a priority box instead. Offered me insurance, let me use her marker. I was done in 2 minutes from the time I walked in.
I’ve had some pretty bad post office experiences so I truly do walk in expecting all of them to be as bad if not worse, but walking in, both staff members were extremely kind and professional. Nicole helped me with my passport and was super kind and organized. She made the process extremely easy for a first time sender.