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“Sam who manages the Trent location in Spokane valley, is absolutely amazing! He has the patience of a saint he's to friendly, and kind and looking after the customers people like him, is what makes people like me keep coming back! Thank you Sam. You deserve a raise and or promotion lol”
“Idk what that Simon dude is on about.. nobody will return vapes or consumables after you leave and consume them. But NW Heads has been the most reasonable and easiest to work with shop i've ever been to. I really appreciate despite the rules and obvious issue with trying to return most of these products, they have always brrn willing to work with me within reason to make it right and take care of me”
“Small shop but I saw disposable vapes, Mods, different models of different sizes and colors. They will Card you, I remember them employee making a big deal about it.”
Vape Shops
Vape Shops
Vape Shops
Vape Shops
“Stopped in and was treated to the best customer service I have had in a very LONG time, no matter the industry. Carol (the sales lady) was helpful in every way to my requests (no matter how small) and did it with a smile. She genuinely CARED that I was a happy and satisfied customer. It was a breath of fresh air. So happy to see that great customer service still exists in this world of grumpy / can’t be bothered workers, self checkout lanes, self order touch screens, and AI robot telephone systems. Thanks again Carol! I will be back :-)”