Bank of America with Drive-thru ATM has received mixed reviews from customers. Many appreciate the excellent service and friendly, knowledgeable staff, highlighting individuals like Yulisa and Jeremiah, who provide exceptional assistance, especially for those who speak different languages. Customers have been banking with this branch for over ten years and value the support they receive. However, some reviews mention a decline in customer service due to a lack of staff, leading to long wait times, particularly for in-person service. Customers express frustration with the lines, especially for elderly and disabled individuals. Despite these challenges, the overall atmosphere is generally positive, although there can be days when the staff seems overwhelmed. The branch continues to adapt by following cleaning guidelines and modifying hours to best serve clients.
Very small place to get to the ATM, if you have a truck
May 2025
I had a free notary appointment, and the woman who notarized my paperwork did an expectational job and provided fantastic customer service. Great team here!
April 2025
Yulisa Marin went above and beyond to help us with our issue with our account. We are so very appreciative for her and her service.
