Costco Pharmacy is a well-regarded pharmacy that consistently provides excellent customer service and resolves prescription issues efficiently. Customers praise the professionalism and helpfulness of the staff, who are able to quickly address any problems that arise, particularly those related to insurance coverage. The pharmacy is described as much better than other pharmacies, with customers expressing a desire to never change pharmacies again. The staff is commended for their kindness, care, and assistance in transferring prescriptions and navigating complex medical situations, even for customers' elderly pets. However, one customer had a negative experience at a specific Costco Pharmacy location, where they witnessed unprofessional behavior from employees, including a supervisor, who were rude, mocking, and disrespectful. This incident left the customer feeling humiliated and prompted a complaint to the store's management and Costco corporate. Despite this isolated incident, the overall feedback on Costco Pharmacy is overwhelmingly positive, with customers highlighting the pharmacy's superior service and ability to resolve prescription-related challenges. The pharmacy is recommended for its welcoming staff and better customer experience compared to other locations.
Great customer service and resolution of prescription issues that come up due to insurance coverage nuances. They are always professional and are able to resolve the issues quickly. Much better than other pharmacies I've used over the years.
June 2024
Very helpful in getting my prescriptions transferred as well as helping me figure out some issues with my vendor vouchers.
January 2024
The tech Michael and the lady at the pickup window (I'm forgetting the name) that were there yesterday were incredibly kind and helpful with the issues I've been having with my doctor. I never want to change pharmacies again.
