The Costco Tire Service Center is generally well-regarded by customers, with many praising the quality of service and value provided. Several reviewers highlight the great warranty coverage, noting how the center was able to quickly replace a damaged tire at a prorated cost. However, not all experiences have been positive. One customer recounts a frustrating encounter with rude and unprofessional staff, describing a situation where an employee prevented them from moving their cart to another checkout line. The reviewer felt they were treated disrespectfully, potentially due to wearing a veteran's hat, and was unable to get satisfactory resolution from store management or Costco corporate. In contrast, another customer compares this Costco location favorably to a nearby one, noting the employees are more welcoming and the overall customer experience is better. A third reviewer considers this to be one of the best Costco stores on the West Coast, praising the friendly staff, large facility, and convenient layout. The tire service itself also receives positive feedback, with one customer highlighting the center's ability to quickly accommodate a same-day appointment for winter tire installation at a very competitive price. Overall, the Costco Tire Service Center seems to provide a mixed bag of experiences, with the majority being quite positive.
I don’t know what people are talking about with negative reviews. This is the best tire place ever. They have the best warranty. I recently got a flat in a pretty new Michelin tire that’s over $300 a piece. My Costco warranty basically pro-rated the wear and gave me a brand new tire to replace it. Yay! Thanks guys
October 2023
Great service went there and did not have an appointment they where nice enough to squeeze us in!!
August 2023
Compared to the valley location. This location has a better wrap on having welcoming employees and providing a better customer experience.There is always things to improve but the benefits of going to this Costco over the valley is exponential.Keep up the good work guys.
