“I found the Staff to be Patient and very knowledgeable. I purchased my 1st pair of Hoka sneakers. I absolutely love them and the Inserts they fitted me for. Thank You.”
“I’ve never known much about shoes and have always just bought whatever I thought looked good. Recently, I started experiencing some pretty significant back pain and had no idea that my footwear could be contributing to it. I came in looking for a new pair of shoes, and the staff went above and beyond to help me find the right ones. They also helped me realize that my feet aren’t actually flat like I had always thought. I have high arches, but my ankles roll inward, which makes my feet appear flatter than they really are. Ava was incredibly helpful in finding shoes that fit my specific needs, as well as the right insoles to go with them. The entire staff was patient, knowledgeable, and friendly throughout the process. I walked out feeling much better about my footwear and have already noticed a difference. I’ll definitely be coming back!”
“Ethan was the absolute best!!!! Very knowledgeable and confident in his job, and took his time to match me to the best possible shoes for my job. He listened to my needs and concerns, and I didn't feel pressured to buy anything I didn't need or want. I will definitely be back, and now my mum and fiance will be going in for some new shoes, as well! Thank you!!”
“They revived a pair of good quality leather dress shoes I've had for decades. Super fast turn around. Love the heritage of this well established Spokane downtown business.”
“Honestly wouldn't know .... never been...did some research for a local shop board ... not much on there website ... im sure it's a great local shop family owned im assuming ... im always down for supporting local and family owned businesses especially skate and snow .... check em out ... let me know what's up”
“Lisa, thank you for helping me find this heavenly dress for the Mrs. Idaho American pageant this last weekend ! You took the time to make sure everything was just right and your encouragement meant so much! You and your dress shop are a Spokane icon. Your professionalism and knowledge are very much appreciated!!! ❤👯♀❤”
“Google won’t let me do 10 stars so 5 is what I give these guys. Extremely comfortable boots straight out of the box, staff that knows their stuff and very friendly. Will be a life long customer to Franks boots!”
“Writing on behalf of my elderly mom. She needs specially-fit shoes because of her handicap. Mr. Berg gets her exactly what she needs. She's been a loyal customer since 1988. I finally met Mr. Berg. He's awesome, very friendly, kind and helpful. My mom has nothing but great things to say.”
“Wonderful staff. Absolutely kind hearted and willing to help you find anything. I may not have been able to find what I needed or wanted, but definetly was helped amazingly by I think her name was Hayley? Either way. Great staff”
“I really enjoy shopping at TJ Maxx! There’s always a great variety of clothes, shoes, beauty products, and home items at reasonable prices. I especially love that you never know what you’re going to find, which makes every visit feel like a little treasure hunt. I always end up finding something I like!”
“Geneva was super helpful. She ran around helping me, my daughter, my husband and sizes for my sons. She was patient, kind, and attentive the whole time while giving us space to discuss our thoughts. I tried to do a review on Nike but it wouldn’t let me so I’m doing it on Google. Thank you Geneva! 10/10 helper!”
“I love shopping in the store at Riverpark Square in Spokane WA. Staff is super helpful with finding the right size and returns. While sizing is not always consistent (I order on line frequently), returns are ALWAYS hassle free.”
“I dont know who that service assistant was today at this vans location, but my man handling the shoe section while I was deciding on a new pair was one of the most helpful people I have had a transactional interaction with in quite a while. Attentive without being intrusive, polite without the usual disingenuous tones you almost casually normally get most places, and helpful through the process without being pushy. What a guy-Vans, dont mess his annual evaluation up! The man deserves his raise👌”
“This place is awesome! I have a teenage granddaughter, who is VERY particular, so getting the right shoe is essential if I want to keep my “cool” status.Fey has helped me in the store as well as on the phone. She is very knowledgeable about the inventory and definitely know what the teenagers are looking for. I highly recommend this place! Thank Fey!!!”
“This place has all sizes and a good selection. The staff always lets you know the promotion and go out of their way to help you find what you're looking for.”
“Had to get a new pair of work shoes. Justin was super helpful and informative! Thank you! ? The rest of the crew - Sarah and John were friendly and we had a good chat ? Thanks again everyone ??”
“Isaiah was super helpful in helping me find my brother a pair of shoes for his birthday. Shout out to that guy 10 out of 10 service all around. Not a horrible selection of sneakers. Could obviously use some improvement but that's not on them. Sneaker games kind of dry right now.”
“As a polar explorer and mountaineer, I rely on gear that performs in extreme conditions, and The North Face in downtown Spokane represents that standard well. I have used North Face gear for over 16 years across major expeditions. That includes setting a world record for the longest solo expedition to the South Pole, experiences I later wrote about in my Antarctica book Antarctic Tears. I have also climbed Denali solo multiple times, which helped shape Lost at Windy Corner, and led an unsupported and unaided crossing of the Greenland Ice Cap as part of one of the oldest teams ever to complete it, which became Two Friends and a Polar Bear. This store carries a strong selection in a typical North Face footprint. The layout is clean, organized, and focused on technical gear. It is easy to move through and evaluate what you need without distraction. The staff was attentive and knowledgeable. They answered questions clearly and understood how the gear is actually used, which matters when you have spent time in real-world environments like Antarctica, Denali, and Greenland. As the author of The Grant Colson Thriller Series, I also appreciate places that reflect precision, reliability, and real-world performance. formance.”
“Shopping with Steph! THIS location at River Park Square is street-level accessible, and their single location holds a varied selection of Free People, We The Free, Movement FP, and Intimately FP. It’s a one-stop shop, well stocked with friendly staff and BIG SALE room!”
“MiKaila W. was super helpful, kind, and professional! She was going to help me order the shoes I wanted, but in the process was able to find me the last size 12 of the white Jordan 5s they had. She helped me with redeeming points and issued me a military discount. It was a very pleasant visit.”
“I stopped in to get sized for some journeymans. I am not local to the area but have been in the market for new boots and wanted to be certain of sizing before spending the 600$. Despite not being prepared to purchase, I experienced unparalleled customer service. They sized me up and were happy to let me try on the boots I was interested in (which were amazing). I strongly recommend seeing Bri Goodwin if you can manage to make it in person. She was incredibly knowledgeable across a variety of products and eager to help. I’ve been a die hard red wing guy for a long time. The in-store experiences are night and day, and I fully expect the whites I’ll be ordering to be the first of many.”
“The lady up front was great, her customer service, her quickness to go the mile to get the other half of the shoes ( hey dudes) from the back. Thank you for your great service.”
“The staff here is excellent!My family and I came in yesterday to get a pair of basketball shoes for my daughter. She has a wider foot and is very particular about how her shoes feel and had just tried on a couple pairs at another store and it's safe to say she was over it.Upon entry, we were IMMEDIATELY greated by staff and asked if we needed help with anything. I told them we were looking for basketball shoes for our daughter and were shown a couple options for size 3 and tried a pair on. Then decided to move to a size 4. Two staff members went and looked at the size 4 options and discussed amongst themselves what they felt would be the best option for my daughter before recommending the MB1 Jr's. Her mood immediately changed when she tried them on, so we bought them. She ran during her ENTIRE game yesterday and didn't complain ONCE! Thank you so much to this amazing staff for being patient, nonjudgemental, knowledgeable, helpful, and making my daughter comfortable on the court. Y'all are rockstars!”
“never seen so many shoes in my life, but the front desk was able to point me right where I needed to be and Oh man it's a whole different world with new shoesies on. Was planning on driving home but I feel so good I gotta stop by the trail to get some steps in.”
“Rebecca was very helpful and kind. Not the kind of fake friendly you see from a lot of customer service workers because they have to be, but an authentic and genuine kindness that makes you want to return to the store.”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
The "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.