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“Ethan was the absolute best!!!! Very knowledgeable and confident in his job, and took his time to match me to the best possible shoes for my job. He listened to my needs and concerns, and I didn't feel pressured to buy anything I didn't need or want. I will definitely be back, and now my mum and fiance will be going in for some new shoes, as well! Thank you!!”
“Carter helped my father and me buy shoes. His knowledge and compassion for the disabled was beyond my expectations!:) If you are looking for great shoes and the best customer service, make sure you stop by. No buyers remorse at this store!!:)”
“Super sick local shop. Bought a Forum 157 camber snowboard here today and Coby was awesome. This is the only place in the area that sells the new forum reiteration boards from what I’ve seen. He hooked it up about local skate spots in the area too. SUPPORT YOUR LOCAL SKATE SHOP, if you need a snowboard/snowboard gear come here way better customer service than the big box shops in town. Will definitely be coming back in the spring for a new deck”
“Lisa, thank you for helping me find this heavenly dress for the Mrs. Idaho American pageant this last weekend ! You took the time to make sure everything was just right and your encouragement meant so much! You and your dress shop are a Spokane icon. Your professionalism and knowledge are very much appreciated!!! ❤👯♀❤”
“Wonderful staff. Absolutely kind hearted and willing to help you find anything. I may not have been able to find what I needed or wanted, but definetly was helped amazingly by I think her name was Hayley? Either way. Great staff”
“I had a pretty bad scuff of some soft leather shoes that they repaired so that it was barely noticeable. I will definitely go to them again with any other shoe repairs. John was a joy to work with.”
“Writing on behalf of my elderly mom. She needs specially-fit shoes because of her handicap. Mr.
Berg gets her exactly what she needs. She's been a loyal customer since 1988. I finally met Mr. Berg. He's awesome, very friendly, kind and helpful. My mom has nothing but great things to say.”
“Google won’t let me do 10 stars so 5 is what I give these guys. Extremely comfortable boots straight out of the box, staff that knows their stuff and very friendly. Will be a life long customer to Franks boots!”
11AM - 6PM
706 W Main Ave Spc 125, Spokane
Shoe Stores
“As a polar explorer and mountaineer, I rely on gear that performs in extreme conditions, and The North Face in downtown Spokane represents that standard well.
I have used North Face gear for over 16 years across major expeditions. That includes setting a world record for the longest solo expedition to the South Pole, experiences I later wrote about in my Antarctica book Antarctic Tears. I have also climbed Denali solo multiple times, which helped shape Lost at Windy Corner, and led an unsupported and unaided crossing of the Greenland Ice Cap as part of one of the oldest teams ever to complete it, which became Two Friends and a Polar Bear.
This store carries a strong selection in a typical North Face footprint. The layout is clean, organized, and focused on technical gear. It is easy to move through and evaluate what you need without distraction.
The staff was attentive and knowledgeable. They answered questions clearly and understood how the gear is actually used, which matters when you have spent time in real-world environments like Antarctica, Denali, and Greenland.
As the author of The Grant Colson Thriller Series, I also appreciate places that reflect precision, reliability, and real-world performance. formance.”
“I love shopping in the store at Riverpark Square in Spokane WA. Staff is super helpful with finding the right size and returns. While sizing is not always consistent (I order on line frequently), returns are ALWAYS hassle free.”
“Geneva was super helpful. She ran around helping me, my daughter, my husband and sizes for my sons. She was patient, kind, and attentive the whole time while giving us space to discuss our thoughts. I tried to do a review on Nike but it wouldn’t let me so I’m doing it on Google. Thank you Geneva! 10/10 helper!”
9:30AM - 9:30PM
9660 N Newport Hwy, Spokane
Shoe Stores
“I will admit that I am a frequent flyer to this location, surprisingly they have some amazing ford/chevy/corvette/ bronco and other variations of amazing car t shirts, and I get to see the amazing Rep Shelby, she is such a hoot and a holler to talk to, and she likes to inform me about her boyfriends Mustang and how they go to car meets as a family. It makes my heart happy to see that the automobile world and appreciation is still within the youngerblood.
Please go and see Shelby down at Tj Maxx, she is a wonderful soul and makes going to Tj Maxx worth it.
And if possible please clone her and only have your front staff filled with Shelby’s, the world would be a better and happier place”
“Had an issue with my online order. Called the store and the workers were sooo helpful. I stopped by to exchange and they had my replacement shoes ready and the exchange was seamless. I got home and the shoes were too big - my fault for not trying on. Stopped by again a couple days later and they exchanged them a second time - and again thing were seamless. 5 star service!!!”
“This place is awesome! I have a teenage granddaughter, who is VERY particular, so getting the right shoe is essential if I want to keep my “cool” status.Fey has helped me in the store as well as on the phone. She is very knowledgeable about the inventory and definitely know what the teenagers are looking for. I highly recommend this place! Thank Fey!!!”
“Prices are really good right now, and the employees are amazing. The guy that helped me was very speedy.. and the girl that rang us up was very sweet. They also have super cute shoes !”
“Had to get a new pair of work shoes. Justin was super helpful and informative! Thank you! ? The rest of the crew - Sarah and John were friendly and we had a good chat ? Thanks again everyone ??”
“We took the kids there for back to school shopping and they both came out with multiple pairs of brand name shoes for amazing prices. Staff was helpful and friendly. We'll be back for sure!”
“The super sweet young lady that was working on 1/16 (I didn't ask for her name) recommended the footlocker brand sweat suit and I'm OBSESSED with it. Super comfy, great quality and so flattering. Thank you so much! ?”
“The lady up front was great, her customer service, her quickness to go the mile to get the other half of the shoes ( hey dudes) from the back. Thank you for your great service.”
“The staff here is excellent!My family and I came in yesterday to get a pair of basketball shoes for my daughter. She has a wider foot and is very particular about how her shoes feel and had just tried on a couple pairs at another store and it's safe to say she was over it.Upon entry, we were IMMEDIATELY greated by staff and asked if we needed help with anything. I told them we were looking for basketball shoes for our daughter and were shown a couple options for size 3 and tried a pair on. Then decided to move to a size 4. Two staff members went and looked at the size 4 options and discussed amongst themselves what they felt would be the best option for my daughter before recommending the MB1 Jr's. Her mood immediately changed when she tried them on, so we bought them. She ran during her ENTIRE game yesterday and didn't complain ONCE! Thank you so much to this amazing staff for being patient, nonjudgemental, knowledgeable, helpful, and making my daughter comfortable on the court. Y'all are rockstars!”
11AM - 6PM
865 W Main Ave, Spokane
Shoe Stores
“I came to the Free People store today in downtown Spokane and a wonderful employee named Amandaree was so very helpful when they didn’t have exactly what I was looking for she showed me other items that would work for my daughter for Christmas even going into the back to find different colors and styles When I was done making my purchase. She asked me if she could wrap my gifts for me she took them in the back, wrap them beautifully and brought them out in a in a Free People bag. I felt like she was extremely helpful and I really appreciated it. I will definitely go back there and shop again.”
“I stopped in to get sized for some journeymans. I am not local to the area but have been in the market for new boots and wanted to be certain of sizing before spending the 600$. Despite not being prepared to purchase, I experienced unparalleled customer service. They sized me up and were happy to let me try on the boots I was interested in (which were amazing). I strongly recommend seeing Bri Goodwin if you can manage to make it in person. She was incredibly knowledgeable across a variety of products and eager to help.
I’ve been a die hard red wing guy for a long time. The in-store experiences are night and day, and I fully expect the whites I’ll be ordering to be the first of many.”
“We had to return a pair of Nike shoes due to a flaw in manufacturing. They handle it with such professionalism and the ladies where so nice. They also have this cool machine that will put a spray to protect the shoe from scuff marks and dirt. It cost 8.99 but well wort it.”
“I bought a pair of Sketchers here. When I entered the store I was able to find a salesperson right away. She was friendly and welcoming. She found the exact shoe I was looking for and brought some other ones I might be interested in. I found the perfect pair of shoes for me. A different clerk helped me at the cash register and she was also friendly and engaging. I plan to buy all my shoes here now.”
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“I found the Staff to be Patient and very knowledgeable. I purchased my 1st pair of Hoka sneakers. I absolutely love them and the Inserts they fitted me for.
Thank You.”