Fred Meyer is a pioneer of one-stop shopping, combining a complete grocery supermarket with a wide variety of departments under one roof. The store is consistently described as clean. Many reviews highlight that customer service goes above and beyond, is always so nice, and that employees are helpful with a smile. One shopper notes the team can really make a person's day, expressing gratitude for the good service. A specific experience with a helpful worker at the gas station is mentioned as incredible. However, some frustrations are noted. Past issues included a lack of open checkers in the evening, forcing large orders through self-checkout. The quality and sourcing of some items are concerns; the meat is pre-packaged, priced a bit high, and a reviewer requests the return of meat cutters. The produce selection can lack some odds and ends, and the dairy selection is criticized as limited. Some feel the store has been slipping, feeling more like a typical chain, with policies like having to ask for a bag cited as petty. Despite these criticisms, one recent update acknowledges that things have gotten better with more visible and helpful staff.
