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July 2023
Kept me waiting 40+ mins even with a pre-scheduled appointment. They have only the rudimentary ability to attempt data recovery on a corrupted laptop hard drive while charging you $79.98 for the service anyways. Removed and replaced hard drive with failed data recovery still cost me $309.
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November 2022
I needed to call in to report a scam, and their staff was helpful and compassionate! I pay for the Best Buy membership, and I must say I feel it is money well spent. I feel comfortable and secure knowing that The Geek Squad has my back.
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April 2022
Literally every time I’ve ever tried to bring something in for repair they tell me they can’t do it. This place sucks and will only repair things bought at Best Buy. Don’t waste your time.
