Gerber Collision & Glass on 2nd Avenue in Spokane is a source for auto collision repair service for all makes and models, backing its work with a National Lifetime Guarantee. Multiple reviews highly recommend the shop, citing excellent repair experiences. Customers report that the staff is efficient, helpful, very kind, and have excellent customer service. Communication is consistently highlighted as great and top notch, both with the customer and with insurance or private payers throughout the process, making the experience easy. The team is described as great to work with, honest, and helpful in explaining problems and possible resolutions. They efficiently handle scheduling, rental car coordination, and even setting up necessary recalibrations at other shops. While the location can be initially difficult to park at, the shop is praised for being quick to get to repairs and making the entire process a breeze, with customers noting they didn't have to worry about a thing.
Great team. Quick and efficient. Did an amazing job!
August 2022
Cool how their online estimate works. My estimate seemed high for one dent and scratch.
February 2022
Above expectations. I decimated my front bumper. A fair price, perfect work and even finished a day earlier than expected. They even cleaned and vacuumed the car which was a great surprise.
