Looks like the service hasn't changed much from when this used to be Inland Northwest Bank (INB). At least back then they supported local businesses. I'll recommend Numerica across the street or even BofA with their fees than this place. Worst banking service in Spokane.
December 2018
This bank bought out our bank(INB) since then we have never had a direct deposit from SSI or Pension post on time. Up to three days waiting. INB never ever did this!! Looking for a new local bank today! Customer service no help.
December 2018
The customer service has gone down greatly since it is no longer INB. Horrible place to try to access your money. Online banking has been not working correctly. After 2 months of all the problems finally closing my accounts.