NAPA Auto Parts has been a trusted name in auto parts distribution for over 100 years, with over 6,000 stores and 18,000 service centers across the nation. The Spokane, WA location is known for its knowledgeable and helpful staff, who take the time to listen to customers and assist them in finding the right parts. Many customers appreciate the quick service and competitive prices, as well as the convenient buy online and pickup in-store option. Although there have been some concerns about customer service in specific instances, overall feedback highlights the dedication of employees to solve issues effectively. Customers have praised individuals like Jorel for their expertise and willingness to go the extra mile, making it clear that the team at NAPA Auto Parts is committed to providing a positive experience. The store also offers a Ship-to-Home option and a rewards program to help customers save on future purchases.
I needed a new battery installed. Even though this store doesnt install batteries, they were so helpful recommending and giving directions where I could get this done. I'm from out of town and I really appreciated the caring help l received!
November 2025
These guys are always very helpful and I buy a mistake left a bag of floor dry there a couple of weeks ago and went back to pick it upand lo and behold it was still there. Many Thanks
September 2025
Very experienced staff. They always get us the correct part the first time.
