Progressions Credit Union is dedicated to exceptional customer service, appreciation, and programs that cater to its members. With employees who have been with the company for over 35 years, the credit union fosters a welcoming atmosphere. Customers frequently commend the courteous tellers, noting their professionalism and willingness to assist, even for those who are not members. Many long-term customers express loyalty, having banked with Progressions for over 30 years. They appreciate the prompt resolution of issues, receiving respectful and dignified service, regardless of their location. However, some customers have reported issues with the mobile app and website functionality, highlighting the need for improvements in that area. On a positive note, customers have also praised the refinancing process, noting timely communication and competitive rates offered. Overall, Progressions Credit Union is recognized for its strong commitment to customer care and financial solutions.
Just had an appointment with Karen to help me with my accounts, as they did needed adjustments. She was very kind, professional, and knowledgeable.
December 2024
Everyone is really great there. Deniese at the counter is so great to talk to whenever i go in. Thanks!
April 2024
I am located in Seattle and bank is in Spokane. I have gotten the best service with them. Better then what I got from a bank local to me. Only found this bank because I got an amazing rate on a loan.
