Rite Aid has received positive feedback for its friendly and helpful staff, particularly in the pharmacy department. Customers have praised employees like Jason, who went out of his way to expedite a prescription for a parent with a young child, demonstrating thoughtfulness and kindness. Other staff members, such as Zowie and Amber, have also been recognized for their professionalism and willingness to assist customers with various needs, creating a welcoming atmosphere. While some reviews noted that shelves could be better stocked, the overall cleanliness and organization of the store are appreciated. Customers feel valued and cared for, making Rite Aid a reliable choice for their pharmacy and shopping needs. The store's commitment to customer service and support is evident through the staff’s efforts, ensuring a positive experience for visitors.
Top Notch -- Associate and Pharmacist - went beyond and above to accommodate our request and saved us a 50 mile return trip. Again, THANK YOU Indian Trail...
October 2023
Always a friendly staff and helpful. The place is clean so no real complaints other than the shelves were kind of more empty than I would have liked but for all I know they were going to be stocking shelves the next day. Perfectly fine rite aid
September 2023
The store is filthy back by the pharmacy. I photograph the same pile of dust bunnies and dirt every time I visit. It’s been there for months and it keeps getting worse.
